Skip to main content

Full text of "FBI Manual of Administrative Operations and Procedures (MAOP) 2007"

See other formats


SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



| SECTION 5. PERFORMANCE|APPRAISALS,|RECOGNITION AND 
AWARDS 

**EffDte: 03/18/1983 MCRT#: Div : D3 Cav: SecCls: 

ALL IHFORHATIOH CCHTAIMED 
HEEEIM IS UHCLA3SIFIED 
DATE 02-21-2007 BY 60324 AUC BAW/CPB/STP 

| 5-1 PERFORMANCE|APPRAISAL|SYSTEM |(PAS)|(See MAOP, Part 1, 21-2(4); & 
Legal Attache Manual, 4-2.) 

I The|PAS|was designed to integrate the performance-related 

facets of personnel management. It encompasses not only performance 

| appraisal, but also | employee development and | performance-based 

| personnel decisions | such | as promotions, | Office of Preference! 
transfers, within-grade and quality step increases, and superior 

| accomplishment awards. The | PAS | covers all non-Senior Executive 
Service employees. 

**EffDte: 05/01/2002 MCRT#: 1191 Div: D3 Cav: SecCls: 



5-1.1 Purpose 



I The purpose of the | PAS | is to provide a tool for executing 

basic management and supervisory responsibilities by: 

(1) Communicating and clarifying agency goals and 
objectives; 

(2) Identifying individual accountability for the 
accomplishment of organizational goals and objectives; 

(3) Evaluating and improving individual and 
| organizational accomplishments; 

I (4) | Evaluating employees' development needs and providing 

| them with guidance and/or resources to help them improve their 
| performance; and | 

I | (5) | Using the results of performance appraisal as a 

basis for adjusting basic salary, determining performance awards, 
training, rewarding, reassigning, promoting, reducing in grade, 
retaining, and removing employees. 

**Ef'fDte: 05/01/2002 MCRT#: 1191 Div: D3 Cav: SecCls: 



SENSITIVE 

1 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OP ADMIN OPERATIONS AND PROCEDURES PART 1 



|5-1.1.1 An Overview of the PAS 



The FBI has developed a PAS designed to ensure an effective 
and fair performance appraisal process. This system is designed both 
to create a partnership between "employees and supervisors in the 
performance appraisal process and to focus on the developmental 
aspects of employee performance. 

(1) Definitions 

Under the PAS, FBI JOB TITLES (with the exception of those 
found only in the Senior Executive Service) have been categorized into 
JOB FAMILIES, or groups of jobs, where similar work is performed. 

These job families are an important part of the PAS because each 
employee's performance is evaluated based on the critical elements 
identified for his/her job family. 

CRITICAL ELEMENTS, are the rating components that will be 
used to evaluate employees' performance. There are two types of 
critical elements, CORE critical elements and SPECIALIZED critical 
elements. CORE critical elements are relevant for all persons in a 
given job family, whereas SPECIALIZED critical elements may only be 
relevant for some persons in a job family (depending upon their 
position's requirements) . In order to be a critical element, a work 
assignment or responsibility must be of such importance that 
unacceptable performance on the element would lead to a summary 
performance rating indicating that the employee's overall performance 
is at the Does Not Meet Expectations level. ' This, in turn, could 
serve as the basis for the employee's reduction-in-grade, 
reassignment, or removal from the FBI. 

PERFORMANCE STANDARDS explicitly define the performance 
expectations for each of the critical elements. Performance standards 
change as one advances in performance levels or is assigned to a 
position in a different job family. Therefore, for each critical 
element, multiple levels of performance standards are provided that 
describe the performance expectations of employees at different grade 
levels. 

PERFORMANCE LEVELS are based upon the specific job family, 
specific grade, and other various factors (e.g., the type of work 
performed) . 

(2) General Description 

The PAS includes some elements of the former performance 
appraisal system, but also incorporates several novel elements 
specific to the new PAS. Similar to the previous system, standard 
rating periods for the performance appraisal process will begin and 
end at one-year intervals. At the beginning of the process, 
supervisors will provide employees with a Performance Plan containing 
a detailed description of the performance expectations established for 
the employee's position and grade level. Approximately midway through 

SENSITIVE 

2 



SENSITIVE 
Maill-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



the rating period, employees will participate in a Progress Review 
Session with their supervisors. During this session, employees will 
have the opportunity to share their views of their performance with 
their supervisors and obtain from supervisors feedback regarding their 
performance. The formal Performance Appraisal Session, conducted at 
the end of the performance appraisal period, completes the performance 
appraisal process. During this session, supervisors discuss 
employees' Performance Appraisal Report (PAR) ratings with them. 

Several of the new elements incorporated into the PAS are the rating 
levels and the use of job families, performance standards and 
performance levels. Performance will be evaluated using two 
rating levels, Meets Expectations and Does Not Meet Expectations. In 
addition, supervisors will provide developmental recommendations which 
will act as a guide for how employees can improve their performance. 
These recommendations will not be furnished to any other FBI personnel 
or become part of the employee's official personnel records. For more 
detailed information regarding employee development refer to the "PAS 
Employee Development Manual" and the "PAS Supervisor Handbook." 

The FBI's PAS has been designed to accomplish two major objectives. 
The first objective is to measure job-relevant performance in a 
clear, fair and systematic manner. The second objective is to provide 
supervisors and employees with tools, resources and information that 
will encourage employee development and career management. It is 
expected that this system will both foster employee/supervisor 
communication and facilitate employee development. | 

**EffDte: 05/01/2002 MCRT#: 1191 Div: D3 Cav : SecCls: 



5-1.2 Responsibilities 



The Personnel Officer is responsible for the overall 
administration of the FBI's | PAS | as it applies to Special Agent and 
support personnel. In this regard, the Personnel Officer shall ensure 
that the performance appraisal and recognition processes are properly 
administered and applied. At any time deemed appropriate, the 
Personnel Officer or his/her designee will conduct a substantive 
review and validation of any | Performance Plan/PAR|and institute any 
actions necessary to ensure compliance with applicable law, 
regulation, or policy as set forth herein. The specific 
responsibilities of other executives, management officials and 
supervisors follow: 

(1) Heads of offices (e.g., Special Agents in Charge 
| (SAC) | or Assistant Directors) shall personally ensure that: 

(a) Employees under their jurisdiction are 
adequately informed of their rights and responsibilities under the 
| PAS | in a timely manner; 

(b) Managers and supervisors under their 

SENSITIVE 

3 



SENSITIVE 
Manl-ID: MA0PP1 MANUAL OP ADMIN OPERATIONS AND PROCEDURES PART 1 



jurisdiction who serve as rating and/or reviewing officials are given 
training and- periodic reminders of their duties and responsibilities 
| under the|PAS,|in addition to receiving supplementary directives as 
necessary; 

I (c) | Managers and supervisors under their 

| jurisdiction are made fully aware of the design of the system, 

| including the job family structure, performance levels and the 

| distinction between core and specialized critical elements; | 

(d) Periodic evaluations of the performance 
appraisal processes within their offices are conducted and that only 

| employees whose performance | Meets Expectations, as defined by their 
[ critical elements and performance standards set forth in their 
I . Performance Plans, are rated at the Meets Expectations level; | 

(e) Ratings of record issued to employees in their 
I offices are approved; 

(f) Performance-based personnel action 
| recommendations are reviewed and | approved; and 

I [ (g) Development needs are identified and 

| communicated to employees and that employees are afforded guidance 

| and/or assistance to improve as needed. | 

(2) Reviewing officials are at a higher organizational 
| level than rating officials and|are normally the supervisors of rating 
I of f icials | and as such will ensure that: 

I | (a) | PARs completed by rating officials are reviewed 

and accepted or adjusted as warranted; and 

I | (b) | Rating officials provide advice or instruction 

as appropriate to subordinates. 

I (c) | Deleted | 

I (3) Rating officials are | supervisors, including those 

| employees with the word supervisor, manager, officer, or foreman in 

| their position titles and/or position description. They are normally 

| the employees' immediate supervisors who train, assign and review the 

| employees' work. | In appraising subordinates, rating officials are to: 

I 

I | (a) | Collect and maintain specific examples of 

| employees' accomplishments and deficiencies | and any developmental 

| information (e.g., development needs, development goals) throughout 

| the rating period; | 

I | (b) | Afford guidance, | developmental feedback and 

| developmental opportunities (where feasible) | to all subordinates; 

I | (c) | Issue PARs to employees as prescribed; and 

I | (d) | If applicable, review the performance appraisal 

■ practices of subordinate supervisors and provide advice as 

SENSITIVE 

4 ' 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



appropriate. 

I (e) | Deleted | 

I (4) Employees subject to the | PAS | are responsible for: 

I (a) Participating, as requested, in| discussions 

| regarding their Performance Plans at the beginning of the performance 

| appraisal period; | 

(b) Actively engaging in performance discussions 

| during Progress Review Sessions, | Performance Appraisal Sessions, | and 
at other appropriate times; and 

(c) Maintaining current knowledge of their rights 
| and responsibilities under the | PAS. | 

I | (5) The Performance, Recognition and Awards Unit (PRAU) 

| is responsible for: 

I (a) Administering, coordinating and managing the 

I FBI's PAS; 

I (b) Reviewing PARs issued at the Does Not Meet 

| Expectations rating level to ensure compliance with applicable law, 
| regulation, and the PAS policy; 

I (c) Providing, as the Personnel Officer's designee, 

I a substantive review of Reconsideration Requests to ensure compliance 
| with applicable law, regulation, and the PAS policy and to make 
| recommendations to the Personnel Officer regarding action to be taken; 

I (d) Reviewing performance-based action 

| recommendations based on performance at the Does Not Meet Expectations 

! rating level and making recommendations to management of the 

| Administrative Services Division on action to be taken; and 

I (e) Providing guidance/training to rating and 

| reviewing officials in the applications of the PAS with respect to the 

| interrelationship with other human resource areas such as discipline, 

| promotions, within-grade increases, and other recognition matters.] 

**EffDte: 05/01/2002 MCRT#: 1191 Div : D3 Cav : SecCls: 



5-1.3 Authority 



The FBI ' s | PAS | was designed in accordance with applicable 
portions of Title 5, United States Code, Chapter 43, and Title 5, Code 
of Federal Regulations, Parts 430 and 432. Through the appraisal 
process, employees are placed on notice of the critical 
functions/duties | associated with their job family and performance 
level and of the performance standards they are expected to meet. | 

SENSITIVE 

5 



SENSITIVE 
Maul -ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES FART 1 



Performance appraisal information controls and/or influences various 
personnel actions. 

**EffDte: 05/01/2002 MCRT#: 1191 Div : D3 Cav : SecCls: 



5-1.4 | Deleted | 

**EffDte: 10/09/1996 MCRT#: 595 Div: D3 Cav: SecCls: 

5-2 PERFORMANCE PLANS 



(1) ISSUANCE OF A PERFORMANCE PLAN: An original Plan, 
comprised of a Notice page and Critical Element and 

Performance Standard (s) pages is to be issued within 30 days of the 
beginning of an employee's entry on duty, an employee's change in 
position due to a .change in grade outside of his/her performance 
level, an employee's change in position due to reassignment to a 
position outside his/her performance level or reassignment to a 
position outside his/her current job family. | The employee's appraisal 
period will begin the day he/she signs the Plan. | The original Plan, 
in its entirety, must be entered into the Bureau Personnel Management 
System and maintained by the office of origin. The original Plan is 
to be forwarded to FBIHQ, only when a PAR is completed. At that time, 
if the PAR is issued at the MEETS EXPECTATIONS level, the Plan along 
with the original PAR is to be forwarded to Personnel Records, 
Records Management Division. (See 5-4.6.1.) If the PAR is issued at 
the DOES NOT MEET EXPECTATION level, both the PAR and the Plan must be 
forwarded to the PRAU for review. A copy of the Plan must be retained 
by the issuing office. 

(2) MODIFYING PERFORMANCE PLANS: Performance Plans reflect 
performance expectations for the job family and performance level as 
established by a thorough job analysis. Therefore, the content of 
Performance Plans cannot be modified in any way (i.e., no additions, 
deletions, or adjustments to Performance Plans are allowed) . 

(3) ' RENEWAL OF PERFORMANCE PLANS: When the same Plan is 
being continued from one annual appraisal period to the next, the 
rating official and employee must review the Plan, including 

each critical element and Performance Standards page within 30 days 
after the beginning of the new period. |The employee's appraisal 
period will begin the day he/she renews the Plan. | The annual renewal 
of notice of the Plan must be documented by the rating official and 
the employee by initialing and dating the Notice Page inside the Plan 
renewal block. Failure to renew Plans will result in invalidation of 
PARS. 

(4) PERFORMANCE STANDARDS: Define the performance 
expectations associated with each critical element and performance 
level identified for a job family and are expressed in terms of 

SENSITIVE 

6 



SENSITIVE 
Manl-ID: MA0PP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



quality, quantity, timeliness, or other appropriate measurement 
criteria. Rating levels to be used to assign a performance rating to 
each critical element are as follows: 

(a) Meets Expectations: Employee" consistently meets 
the standards. 

(b) Does Not Meet Expectations: Employee repeatedly 
fails to meet one or more of the standards, such that performance is 
well below expected levels. 

(c) Deleted 

(d) Deleted 

(5) Deleted 

(6) Deleted 

(7) Deleted 

(8) Deleted 

(a) Deleted 

(b) Deleted 

(c) Deleted 

(d) Deleted 

(e) Deleted 

**EffDte: 11/08/2002 MCRT#: 1241 Div : D3 Cav : SecCls: 



5-3 PROGRESS REVIEWS 



(1) A progress review is an evaluation of an employee's 
progress toward achieving a performance level. Rating officials are 
responsible for imposing and maintaining appropriate controls to 
permit the assessment of employees* performance throughout the 
appraisal period. At the midpoint of the appraisal period, rating 
officials must conduct Progress Review Sessions with their 
subordinates. If an employee's appraisal period is altered by a 
| change in grade | that results in the employee being placed in a 
I different performance level in his/her job family or placed in a 
| different job family, | the rating official must institute a review 
session approximately midway through the newly established rating 
period. Although employees are, at a minimum, to be advised of their 
| level of performance on each | critical [ element in relation to the 
| measurement criteria in the performance standards, | supervisors are 

SENSITIVE 

7 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



I also responsible for providing developmental feedback to employees to 
| address improvement, where needed. However, advice regarding 
| performance appraisal rating levels | is not to be construed as an 

official rating. An employee cannot request reconsideration of 

his/her progress review ratings. 

(2) Progress reviews are mandatory and may be conducted 
orally. At the conclusion of the Progress Review Session, the date of 
the review is to be recorded by the rating official inside the 
Progress Review block on the Notice Page of his/her copy of each 
subordinate's Performance Plan. 

**EffDte: 05/01/2002 MCRT#: 1191 Div: D3 Cav : SecCls: 



5-4 PERFORMANCE-RELATED DOCUMENTATION 



(1) PERFORMANCE APPRAISAL REPORTS (PARs): A PAR is 

| comprised of a Cover|Page, Evaluation Page(s), and Narrative Page(s) 
I (for Does Not Meet Expectations rating only) . | An employee must have 
served at least 90 calendar days on notice of his/her critical 
element (s) and performance standards before a PAR may be issued. 

| | When an employee is issued a PAR within 90 days of his/her End of 

| Annual .appraisal period, the PAR may be marked as an End of Annual 

I PAR, and another PAR does not need to be issued to satisfy the End of 

I Annual period requirement. | 

(2) REVIEWING PARs WITH EMPLOYEES: Most performance 
appraisal procedures are to be accomplished through direct contact 
with the employee. Inasmuch as certain assignments may preclude face- 
to-face contact because of geographic location or the sensitive nature 
of the assignment, telephonic contact may be considered an appropriate 
substitute. When personal contacts are not possible for a reason 
other than undercover assignment, performance appraisal documents are 
to be forwarded to the employee in an envelope marked "Personal and 
Confidential" for his/her review and subsequent signing and dating. 

(NOTE: Rating officials are | discouraged from including classified 
information in PAR narratives. However, if necessary to include, they 
must | ensure classified material is appropriately marked. ) Upon 
issuance of a PAR, a copy|will|be furnished to the employee. 

(3) | PROVIDING DEVELOPMENT FEEDBACK TO EMPLOYEES: In 
addition to discussing performance appraisal ratings with employees, 
supervisors are responsible for assigning developmental 
recommendations to their subordinates and providing them with a 
development plan (if appropriate) that specifies that actions they 
should take to improve their performance. Developmental 
recommendations are to be communicated only between supervisors and 
their subordinates and will not be furnished to any other FBI 
personnel or become part of employee's personnel records. 
Developmental Plans, however, are considered official documents and 
may be shared with the reviewing official and/or higher level 

SENSITIVE 



SENSITIVE 
Manl-ID: MftDPPl MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



management . | 

(a) | Deleted | 

(b) | Deleted | 

(c) | Deleted | 

(d) | Deleted | 

(e) | Deleted! 

(f) | Deleted | 

|(4)| MAINTENANCE AND DESTRUCTION OF PERFORMANCE-RELATED 
INFORMATION/DOCUMENTATION: | Performance-related information and 
documentation is defined as any material gathered, prepared and/or 
maintained by an employee's team leader, supervisor, rating official, 
and/or reviewing official, for the exclusive purpose of evaluating the 
employee under the Bureau's performance appraisal process. This may 
include, but is not limited to, information maintained in any 
performance file or folder, other than the employee's official FBIHQ 
or field office personnel file. | Unless otherwise instructed by FBIHQ, 
all performance-related information and documentation, | including, but 
not limited to information maintained in any performance file or 
folder, other than the employee's official FBIHQ or field office 
Personnel File, |must be maintained for a period of one calendar 
year | from the date of the End of Annual PAR. Further, any and | all 
performance-related information and documentation, | whether maintained 
in the employee's performance folder or otherwise, which is not part 
of the employee's official FBIHQ or field office Personnel File, |must 
be destroyed within | 30 days | after the expiration of the one-year 
period as specified above. 

(a) | Information or documentation which is relevant 
to a pending complaint, charge, or internal investigation should be 
maintained until final resolution of the matter. Performance-related 
information and documentation which is maintained pending a complaint, 
charge, or internal investigation will be destroyed one year from the 
date the matter becomes final. | 

(b) | Any copies of file review sheets and/or FD-865 
Performance Assessment forms, which are maintained in an employee's 
performance folder /used in determining an employee's performance 
rating must be destroyed as instructed above. However, the above 
provision does not apply to original file review sheets and FD-8 65s 
which are maintained for inspection and other purposes not related to 
the performance appraisal process. | 

| (5) | EMPLOYEE ACCESS TO PERFORMANCE INFORMATION AND 
DOCUMENTATION: Rating and reviewing officials are to make available 
to each employee, upon request, any and all performance-related 
documentation, whether maintained in the employee's performance file 
or folder, or otherwise, which has been or will be used as a basis 
for, or the development of, a Progress Review Session or PAR. 
I (See 5-5.1. ) | 

SENSITIVE 

9 



Maul -ID: 



SENSITIVE 
MAOPP1 MANUAL OF AOMIN OPERATIONS AND PROCEDURES PART 1 



(a) Copies of classified documents (e.g., PARs, 

| progress review information) may be released to an employee; however, 
| the employee should | not release | such material to any other | individual, 
| without proper authority. | 

(b) There may be particular circumstances which 
preclude the release of certain performance-related information or 
documentation to the employee. These circumstances may include, but 
are not limited to, information or documentation which is relevant to 
a pending complaint, charge, or internal investigation. For guidance 
on withholding performance-related information or documentation, 
rating officials should consult with the PRAU. 

(c) If a rating official makes a decision to 

| withhold performance-related information or documentation from | an | 
employee who has made a request pursuant to this policy, the employee 
will have the right to appeal the rating official's decision to the 

| | SAC | or head of office. This appeal must be in writing, and must be 
submitted to the SAC or head of office within 15 business days of the 
denial of access to this material. The submission must then be 
reviewed and a written response provided to the employee within 10 
business days of the receipt of the employee's appeal. 



^EffDte: 05/01/2002 MCRT#: 1191 Div : D3 



Cav: 



SecCls: 



5-4.1 Appraisal Periods 



Employees' performance is to be appraised on an annual 
basis, according to the following schedule: 

(1) Special Agents (SAs): April 1 through March 31. For 
probationary SAs, see MAOP, Part 1, 5-4.3. 

(2) Support: 

(a) Field: July 1 through June 30. 

I (b) FBIHQ: December 1 through November | 30 . | 

I (c) |Criminal Justice Information Services/Finance | 

Divisions: March 1 through February 28. 

I | (3) All Supervisory and Managerial Agent and Support 

| Personnel: Grades 1 through 15 (includes wage board supervisors): 
| November 1 through October 31. | 



**EffDte: 05/01/2002 MCRT#: 1191 Div: D3 



Cav: 



SecCls: 



SENSITIVE 

10 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



5^1.2 Types of PARs 



(1) End-of-Annual Period 

I (a) Special Agents (SAs): |A PAR will be completed 

I immediately! after March 31 for any employee who has not received a PAR 

since January 1 and who has been in grade and on notice of critical 
I | elements | and performance | standards | for at least 90 days. For 

probationary SAs, see MAOP, Part 1, Section 5-4.3. 

I (b) Support: |A PAR will be completed 

I immediately! after February 28 (CJIS/Finance Division (s), June 

I 30 | (field), November 30 | (FBIHQ) for any employee who has not received 

I a PAR since[ December 1 /April 1/September 1, | respectively, and who has 

| been in grade and on notice of | critical elements and performance 

I standards | for at least 90 days. 

When an employee has not received any PAR and is not eligible for a 

I rating by February 28 (CJIS/Finance Divisions), June 30 | (field), 

| November | 30 (FBIHQ) for support personnel and March 31 for SA 

personnel, the annual period must be extended until the employee 

| completes 90 calendar days on notice of his/her | critical elements and 

I performance standards. | The next annual period begins the 

I I day the employee renews his/her plan. | 
I 

I | (c) Supervisory and Managerial Personnel Agent and 

| Support: A PAR will be completed immediately after October 31 for any 

[ supervisory/managerial employee who has not received a PAR since 

| August 1, and who has been in grade and on notice of critical elements 

| and performance standards for at least 90 days. | 

(2) Position Change/Transfer: Whenever an employee is 
scheduled to leave his/her official position, due to reassignment, 

| promotion, | or demotion, that results in a change to the employee's job 

| family, grade, or performance level, a PAR will be completed. This 

I type of PAR can only be completed after meeting the 90-day appraisal 

| requirements since the employee's last rating. | 

I (3) Headquarters' Request: |When|a recommendation is due 

for the denial of a wi thin-grade increase (WIGI) and the last PAR 
issued is over six months old or the WIGI denial decision does not 
I support the rating of record, | FBIHQ will request a PAR. When 
| requested by the Inspection Division and/or the PRAU. | 

(4) Current Appraisal: Whenever an employee's last 
rating is more than 90 days old and the office desires to update 
performance appraisal information or to capture performance to date 
when a significant change in duties occurs (e.g., change from reactive 
I squad to Chief Division | Counsel) , a PAR will be completed. | A current 
PAR, covering at least a 90-day period, is necessary when a WIGI 
decision is not supported by the rating of record. Also, a PAR is 
required in some instances after the issuance of a Warning Resolution. 

I (5) |Warning PAR: Whenever an employee's performance is 

SENSITIVE 

11 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



| judged to' be at the Does Not Meet Expectations level in any critical 

| element, a PAR will be completed. | 

I I (6) | Warning Resolution: At the conclusion of an 

| opportunity period to resolve an employee's warning | status, a PAR will 

| be completed. | 

| (7) | Deleted | 

**EffDte: 05/01/2002 MCRT#: 1191 Div : D3 Cav : SecCls: 



5-4.3 Probationary Agents (See MAOP, Part 1, 5-4.1 and 5-4.2.) 

(1) In accordance with the provisions of the Probationary 
Agent Program (PAP), as set forth" in the MAOP, Part 2, Section 8, the 
first annual period for new | SAs lends upon completion 

of the first year on [ duty, and the | second annual period ends upon 
completion of the second year on duty (see MAOP, Part 1, 21-1) . 
Subsequent annual periods are in accordance with established 
| PAS | policy. 

(2) [ Deleted | 

(3) | Deleted | 

**EffDte: 05/01/2002 MCRT#: 1191 Div: D3 Cav: SecCls: 



5-4.4 Issuance of PARs 



(1) When an appraisal is due, the rating official must 
review his/her documentation of the employee ' s| performance | to 
determine the level achieved on each critical | element | in which the 
employee has had the opportunity to perform by comparison with the 
performance standards of the employee's Performance Plan. In 
preparing PARs at the end of the annual period, the rating official 
must also consider any prior PAR issued during the annual period. The 
appraisal of a disabled veteran may not be lowered because the veteran 
has been absent from work to seek medical treatment. 

(2) | Supervisors must maintain documentation regarding 
both positive and deficient employee performance as it occurs 
throughout the rating period. When issuing a PAR, a narrative summary 
of an employee's performance must be provided to the PRAU, FBIHQ, only 
for critical elements to which a supervisor assigns a Does Not Meet 
Expectations rating. The narrative for this rating must include the 
assistance to be afforded to the employee in improving. Such 
assistance must include reviewing with the employee his/her 
Performance Plan to reconvey the performance requirements for his/her 
job family and performance level. | Additional assistance may include, 

SENSITIVE 

12 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



but is not limited to, formal or informal training, counseling, change 
in work | assignments, and | closer supervision. (See MAOP, Part 1, 5-4.7 
and 5-4.7.1. ) 

I (3) When issuing a PAR because of inspection results, 
the head of office must ensure that a current PAR is prepared and 
issued which will cover the employee's performance since the period 
covered in the last PAR. The rating official must consider and 
include in the PAR narratives for "Does Not Meet Expectations" ratings 
only, information from the inspection report, as well as other 
documented performance information, pertaining to performance which 
took place since the period covered in the last PAR. (NOTE: If 90 
days have not passed since the end of the period covering the last 
PAR, issue the PAR once 90 days have passed. ) | 

**EffDte: 05/01/2002 MCRT#: 1191 Div : D3 Cav: SecCls: 



| |5-4.5| Determining Summary Ratings|(Formerly 5-6)| 

I |A rating of Does Not Meet Expectations on any critical 

I element results in a Summary Rating of Does Not Meet Expectations 

I regardless of the Meets Expectations performance level achieved on 

| other critical elements. 

PERFORMANCE LEVELS 

Meets Expectations 

Does Not Meet Expectations! 

**EffDte: 05/01/2002 MCRT#: 1191 Div: D3 Cav: SecCls: 

| |5-4.6| Prior Review of PARs by the Reviewing Official |(Formerly 5-*.5)| 



The PAR must be submitted to the reviewing official, who 
must be at a higher level in the organization than the rating 
official, for approval BEFORE it is presented to the employee. The 
reviewing official has the authority to accept or modify any PAR in 
keeping with the proper application of these provisions. 

Modifications to a PAR must be justified in writing and such comments, 
to include specific examples of performance that support, the rating 
level, are to be attached to the PAR. 

**EffDte: 05/01/2002 MCRT#: 1191 Div: D3 Cav: SecCls: 



SENSITIVE 

13 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



| |5-4.6.1 1 Entry of PARs into the Bureau Personnel Management System 
(BPMS)l(Formerly 5-4.6)| 



I PARs are to be entered into the BPMS no later than 42 days 

after the appraisal period has ended. After each PAR is entered, a 
notation | in box 10 on the PAR Cover Page should include the initials 
of the individual who entered the PAR in BPMS; the date the PAR was 
entered; the date of the Performance Plan which was used to rate the 
employee; and the date of the Plan Renewal if applicable. PARs rated 
at the Meets Expectations rating level are to be forwarded to 
Personnel Records, along with the original Plan. WHEN THE SAME PLAN 
IS BEING RENEWED FROM ONE APPRAISAL PERIOD TO THE NEXT, THAT PLAN DOES 
NOT HAVE TO BE SENT TO PERSONNEL RECORDS. (See 5-2.) If a PAR is 
issued at the Does Not Meet Expectations level, it must be forwarded 
to the PRAU for review along with the Plan. This is necessary for the 
PRAU to ensure that the employee has been placed on the correct Plan 
for his/her job family, and performance level, and to ensure that the 
Does Not Meet Expectations rating is properly documented and in 
compliance with the PAS policy. | 

**EffDte: 05/01/2002 MCRT#: 1191 Div : D3 Cav : SecCls: 



| 5-4.7 Personnel Actions Based on "Does Not Meet Expectations" Ratings (See 
MAOP, Part 1,|8-8.4 and| 14-4.2.) 



(1) Assistance must be provided to employees in improving 
performance rated at the Does Not Meet Expectations level. In this 
regard, at any time an employee's performance in one or more critical 
elements is rated at the Does Not Meet Expectations level, the rating 
official must review the Performance Plan with the employee to 
reconvey the performance requirements of his/her position 

and performance level through formal or informal training, counseling, 
closer supervision, or other appropriate means, such as a 
reassignment. The rating official must append a separate statement 
on plain white bond paper, as part of the PAR, stating the assistance 
to be offered to the employee. (Also see MAOP, Part 1, 5-4.4 and 
5-4.7.1.) 

(2) In some instances, performance may be found to be of 
such significance (e.g., demonstrating a reasonable potential for 
jeopardizing physical safety) that treatment through the performance 
appraisal process would not be appropriate; therefore, the office may 
request reassignment to another position without affording the 
employee a 90-day opportunity period. Other situations may 
combine poor performance and actions subject to policy governing 
disciplinary matters, as set forth in the MAOP, Part 1, Section 13. 
Except in cases meeting requirements for action under BOTH the PAS AND 
disciplinary policy, it is generally unnecessary and inappropriate to 
recommend a disciplinary action such as probation when issuing a 
Warning PAR. 

SENSITIVE 

14 



SENSITIVE 
Manl-ID: MA0PP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



(3) A Does Not Meet Expectations rating is a basis 

to reassign, reduce in grade or remove an employee. Such remedial 
action may be taken only after an employee has been provided with 
notice of the performance that led to the Does Not Meet Expectations 
rating, in the form of a Warning PAR and given a 90-day opportunity 
period to demonstrate performance that Meets Expectations. 

(4) Deleted 

**EffDte: 05/31/2002 MCRT#: 1207 Div : D3 Cav : SecCls: 



5-4.7.1 Warnings, Resolutions, and Personnel Recommendations (See MAOP, 
Part 1,5-4.4 and 14-4.2.) 



(1) IWarning PAR| NARRATIVE SUMMARIES must be provided for 
EACH critical element | rated at the Does Not Meet Expectations rating 
level. [ Narratives for | these critical elements | must include specific 
instances of | the | performance | that demonstrate a clear rationale for a 
Does Not Meet Expectations rating. | The rating official must 
append a separate statement on plain white bond paper, as part of the 
PAR, regarding the assistance [ to | be offered to the employee to 
improve. | (See 5-4.7.) | Such assistance must, without exception, 
include affording the employee the opportunity to review his/her 
Performance Plan, thereby reconveying the requirements of the | Meets 
Expectations rating | for each | critical element, | which must be 
achieved/maintained throughout the opportunity period. A copy of the 
employee's Plan must be submitted to the | PRAU, | FBIHQ, along with | the 
PAR. This is necessary for the PRAU to ensure that the employee has 
been placed on the correct Plan for his/her job family, and 
performance level, and to ensure that the Does Not Meet Expectations 
rating is properly documented and in compliance with the PAS policy. | 

(a) Length of Opportunity Period - The opportunity 
period is uniformly set at 90 calendar days for all employees. An 
office may extend the opportunity period for an additional 30 calendar 
days if the rating and reviewing officials determine that the employee 

I (1) has improved, (2) may yet achieve the | Meets Expectations | level if 
given some additional time, and/or (3) requires additional time due to 
an unusual circumstance, such as absence due to 

sick/maternity/military leave. Given concurrence by the head of the 
office, a written communication regarding such extension must be 

I forwarded to the | PRAU. | 

I (b) Interruption of | Opportunity | Period - Once an 

| employee is given a Warning PAR, he/she should NOT | normally | be 
reassigned/transferred prior to the completion of the opportunity 
period. Circumstances may necessitate the reassignment/transfer of an 
employee to protect an investigative operation or the employee; 
however, generally, reassignments/transf ers are supervisory options 
which should be exercised before issuing a Warning PAR. 



SENSITIVE 

■ 15 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



I (c) Termination of | Opportunity | Period - To terminate 

an employee's opportunity period for any reason (e.g., reassignment, 
transfer, or at the employee's request) will nullify that employee's 
chance to demonstrate positive performance with respect to 

| the | critical elements | in question. As a result, the | Warning PARI must 
be considered unresolved, and no recommendation for reduction in grade 
or removal may be made. The office should notify the PRAU of such 
termination by written communication. 

(2) Warning Resolution PAR - At the completion of' the 
opportunity period, a Warning Resolution PAR must be prepared. The 
Resolution PAR is to reference the Warning PAR and document the 
employee's performance during the opportunity period. Narrative 
| summaries of performance | at the Does Not Meet Expectations level | must 
| be provided for EACH | critical element [and must include specific 

examples of performance demonstrated and the level achieved during the 
opportunity period. The narrative for any element rated at 
I the | Does Not Meet Expectations | level must include a description of the 
| assistance | afforded. | When the Resolution PAR satisfies the end-of- 

the-annual-period requirements, the rating official must consider all 
| performance and/or ratings issued | for | the same grade level during the 
annual period. 

I (a) Positive | Resolution: | If the employee 

| consistently demonstrates performance at | the Meets Expectations level 

| ' for a critical element during the opportunity period, a PAR must be 

| issued at the Meets Expectations level at the end of the opportunity 

| period. If all elements are rated Meets Expectations, the Warning is 

[ considered to be resolved at a positive level and no recommendation 

| for remedial action may be made. | 

Jeopardy Period - When a warning is resolved at a positive level, a 
separate statement on plain white bond paper, initialed by the 
employee, must be appended to the PAR indicating that the employee has 
been advised of his/her responsibility to maintain an acceptable level 
of performance. The statement must include advice that failure to 
maintain at least the|Meets Expectations | level in the| critical 
elements | for which the opportunity period was provided, for one year 
from the date of issuance of the Warning PAR, will be cause for the 
immediate issuance of a PAR at the | Does Not Meet Expectations | level 
and the submission of an appropriate recommendation for personnel 
| action (i.e., reassignment, reduction-in-grade or removal). NOTE: 
The PAR must be forwarded to the PRAU. | 

(b) | Negative I Resolution - If the employee 
continues to perform | at the Does Not Meet Expectations | level during 
the opportunity period, a recommendation by the SAC or head | of 
of f ice, | in accordance with Title 5, United States Code, Section 
|4304, | to reassign, reduce in grade, or remove is to be set forth in a 
cover communication forwarding the PAR to the | PRAU. | The 
recommendation must be based on the unacceptable performance addressed 
by the | Does Not Meet Expectations - Warning Resolution | PAR and should 
reflect consideration of the employee's record - a factor not 
addressed by the PAR, but appropriate for inclusion in|the| 
recommendation for personnel action. 



SENSITIVE 

16 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



(NOTE: Failure to issue | Warning | and Warning Resolution PARs in a 
timely manner |may preclude | the consideration of some of the 
employee's unacceptable performance in supporting reduction-in-grade 
or removal decisions.) 

1. Approval of Recommendation - When FBIHQ 
approves a recommendation to reassign, reduce in grade or remove the 
employee based on a PAR at the | Does Not Meet Expectations | level, the 
employee is entitled to: 30 days' advance written notice of the 
proposed action. This notice will be provided to the employee 

by FBIHQ. The written notice will identify instances of less 
than | Meet Expectations [performance, as well as actions taken to assist 
the employee to improve, advise the employee of his/her right to 
representation by an attorney or other counsel, and provide the 
employee with 10 days to respond to the proposed action orally and 
in writing. 

2. Expiration of the 30-day Notice Period - 
Upon expiration of the 30-day Notice Period, action will be taken by 
FBIHQ to reassign, reduce in grade, or remove the employee, unless 
otherwise notified by the head of office. 

3. Written Decision - A written decision will 
be provided by FBIHQ. This decision will describe instances of less 
than|Meet Expectations | performance by the employee on which the 
reassignment, reduction in grade, or removal is based. A written 
decision to reassign, reduce in grade, or remove the employee will be 
made as soon as practicable after the date of expiration of the 
notice period. Furthermore, in the case of a reassignment, reduction 
in grade, or removal, the decision must be based on those instances 
of unacceptable performance by the employee which occurred during the 
one-year period ending on the date of the advance written notice of 
the proposed action. The employee will also be advised in this 
decision of any appeal rights available to him/her. 

(3) If, because of an improvement in performance by the 
employee during the notice period, the employee is not reassigned, 
reduced in grade, or removed, and the employee's performance continues 
to be acceptable for one year from the date of the advance written 
notice, the Warning Resolution PAR and ANY entry or other notation 
with reference to same MUST be removed from ANY OFFICE or FBIHQ RECORD 
relating to the employee. 

**EffDte: 05/01/2002 MCRT#: 1191 Div : D3 Cav: SecCls: 



5-5 RECONSIDERATION REQUESTS (Formerly 5-6) (See MAOP, Part 1, 14-2.) 



I (1) | Requesting Reconsideration for Does Not Meet 

[ Expectations Ratings: Employees may only request reconsideration of 

| Does Not Meet Expectations ratings. | 

I (2) | Request Reconsideration for Developmental 

SENSITIVE 

17 



SENSITIVE 
Maill-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



Recommendations : The purpose of the developmental recommendations are 
to provide supervisors with a tool for providing targeted, meaningful 
feedback to employees on each critical element and to allow them to 
work with their subordinates to improve performance where needed. 
Given that there will be no official record of the developmental 
recommendations, or official documentation for them, employees will 
not be allowed to appeal or grieve them. | 

(3) | Request Reconsideration Based on Ratings Relevant to 
their Job Family and Performance Level: Employees may only request 
reconsideration for ratings based on critical elements relevant to 
their job family and performance level (i.e., those critical elements 
specified in their Performance Plan) . That is, an employee will not 
be permitted to request reconsideration based on the belief that 
he/she should have been assigned to a different job family and/or 
rated on a different set of critical elements. Similarly, an 
employee is not allowed to file a grievance based on the belief that 
he/she belongs in a different performance level than that identified 
for his/her job family/grade. | 

(4) | Rating Information Communicated in the Progress Review 
Session: Employees may not request reconsideration for information 
communicated in the mid-year Progress Review Session. This is because 
this discussion is considered to be an informal review of the 
employee's performance, not an official communication of performance 
appraisal ratings. | 

(5) | Deleted | 

(6) | Deleted | 

(7) | Deleted | 

(8) | Deleted | 

(9) | Deleted | 

(10) | Deleted | 

(11) | Deleted | 

(12) | Deleted | 

(13) | Deleted | 

**EffDte: 05/01/2002 MCRT#: 1191 Div : D3 Cav : SecCls: 



5-5.1 (Procedures for Requesting Reconsideration 



I Employees may request reconsideration for any Does Not Meet 

| Expectations performance appraisal rating that is assigned. 



SENSITIVE 

18 



SENSITIVE 
Manl-ID: MA0PP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



(1) An employee who is dissatisfied with a rating of Does 
Not Meet Expectations must respond in writing to his/her 
rating/reviewing officials within ten business days of his/her receipt 
of the rating. A request for an extension of this time will be 
considered by the PRAU, FBIHQ, on a case-by-case basis. (Note: An 
employee of the Personnel Management Branch, Administrative Services 
Division must direct a reconsideration request of a PAR to the Deputy 
Assistant Director - Personnel Officer, Personnel Assistance and 
Facilities Management Branch.) 

(2) An employee's written request must clearly identify the 
specific aspect (s) of the appraisal for which the employee seeks 
reconsideration (e.g., the name(s) of the critical elements for which 
a Does Not Meet Expectations rating was assigned) . In addition, the 
request must clearly specify all relevant facts and performance- 
related information, which, in the opinion of the employee, support an 
adjustment to the PAR. In effect, this document must provide the 
factual basis upon which the employee chooses to request 
reconsideration of his/her performance appraisal. In the event that 
an employee seeks to receive a Meets Expectations rating for an 
individual critical element, the employee must provide sufficient 
documentation to support that action in his/her reconsideration 
request. The employee should not only refute the information in the 
PAR but also provide specific examples of work performance they 
believe is at the higher level. 

(3) When a reconsideration request is filed by an employee, 
it will be the responsibility of his/her reviewing official to ensure 
that the rater and the employee attempt to identify not only the 
issues which are the basis for the employee's discontent, but, if 
possible, to reach an agreement on the factual basis for those issues 
as well. These discussions should serve to crystallize the specific, 
factual issues and/or points of disagreement between the rater and the 
employee in their respective assessment of the ratings assigned to the 
critical elements. 

(4) An employee must be allowed a reasonable amount of work 
time, at the discretion of management, to prepare his/her 
reconsideration request. An employee must also be allowed access to 
the personnel folder/performance-related documentation maintained by 
the rating/reviewing officials, in order to prepare his/her 
reconsideration request. (See MAOP, Part 1, 5-4(5) for further 
information. ) 

(5) The reviewing official must review the submission by 
the employee and provide a written response to the employee within ten 
business days (a request for extension of this time will be considered 
on a case-by-case basis by the PRAU) commenting on the issues raised 
by the employee. This finding will set forth the action being taken 
by the reviewing official to resolve the reconsideration request and 
the rationale for his/her decision. This response should address the 
validity of the facts, if any, presented by the employee in his/her 
reconsideration request. Information considered by the reviewing 
official must be drawn from the narrative statements set forth by the 
rating official in the contested appraisal, additional facts presented 
by the employee in his/her reconsideration request, and any response 

SENSITIVE 

19 



SENSITIVE 
Manl-ID: MA0PP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



| prepared by the rating official to that information. 

Issues/deficiencies which were not addressed in the contested 
appraisal by the rating official may not be introduced by the 
reviewing official in the reconsideration request process, unless in 
specific response to new facts/issues presented by the employee. A 
reviewing official may sustain and/or adjust rating levels for 
critical elements- in the appraisal, to include the Summary Rating. 

(6) If the reviewing official decides to adjust the 
appraisal, he/she will change the appraisal document to reflect Meets 
Expectations ratings for those critical elements in which he/she 
believes the employee has met expectations. The reviewing official 
will attach a copy of his/her written findings regarding the 
reconsideration request. The reviewing official will then present 
this document to the employee for review and signature. Subsequently, 
the reviewing official must forward the adjusted PAR along with the 
documentation supporting the adjustment to the PRAU, which will ensure 
BPMS is updated to reflect the adjustment ( s) to the PAR. (NOTE: If 
all critical element ratings in the PAR at this point are at the Meets 
Expectations level, the employee cannot pursue the matter any further, 
even if he/she does not agree with the language in the reviewing 
official's response. This is true inasmuch as the Meets Expectations 
rating cannot be grieved, and' the reconsideration request process is 
designed to assist employees who are dissatisfied with their PAR 
rating (s)n not the verbiage contained therein.) 

(7) If the reviewing official decides to sustain the 
rating (s), he/she must present his/her written findings to the 
employee, who, in turn, must sign and date the document to indicate 
formal notice that the document has been received. 

(8) If an employee wishes to continue his/her 
reconsideration request of the appraisal following receipt of the 
reviewing official's written decision, he/she must inform the 
reviewing official and the Personnel Officer of that fact within two 
business days (a request for an extension of this time will be 
considered on a case-by-case basis by PRAU). The notice to the 
Personnel Officer (Attention: PRAU) must be in writing. 

(9) Upon notification by an employee that he/she wishes to 
continue the reconsideration process, the reviewing official must 
notify the Personnel Officer (Attention: PRAU)' of that fact by 
telephone on that date and confirm the notice by written 
communication. The written communication will also be used to forward 
the originals of the reviewing official's written decision, the PAR, 
Plan, and the employee's written responses to the rating/reviewing 
officials, to the Personnel Officer (Attention: PRAU) for use in 
adjudicating the reconsideration request. 

(10) A reconsideration by PRAU on behalf of the Personnel 
Officer will include a review of the facts/issues discussed in the 
employee's appraisal, those presented by the employee in his/her 
reconsideration request, the information supplied by the reviewing 
official, and rebuttal information provided by the employee. The 
Personnel Officer will conduct a substantive review of those critical 

SENSITIVE 

20 



SENSITIVE 
Maill-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



elements contested by the employee. The Personnel Officer may sustain 
or modify the level assigned to any critical element contested and, as 
warranted, the Summary Rating, or invalidate the PAR to ensure its 
compliance with policies governing the PAS. Normally, PRAU will 
complete the action within 30 business days. 

(11) An employee will be informed in writing of the 
decision of the Personnel Officer in adjudicating his/her 
reconsideration request. Since the Director has delegated the 
authority for adjudication of PAR reconsideration requests to the 
Personnel Officer, the decision made by the Personnel Officer is 
final . 

(12) In the event that a PAR is adjusted by the Personnel 
Officer, a copy of the adjusted PAR will be provided to the issuing 
division/office for the employee's review and for retention in lieu of 
the original appraisal issued to the employee. | 

**EffDte: 05/01/2002 MCRT#: 1191 Div : D3 Cav: SecCls: 



| 5-5.2 | Moved to 5-6. 2| 

**EffDte: 10/09/1996 MCRT#: 595 Div: D3 Cav: SecCls: 

| 5-6 | Moved to 5-4.5| 

**EffDte: 05/01/2002 MCRT#: 1191 Div: D3 Cav: SecCls: 

1 5-6.1 |Deleted| 

**EffDte: 05/01/2002 MCRT#: 1191 Div: D3 Cav: SecCls: 

1 5-6.2 |Deleted| 

**EffDte: 05/01/2002 MCRT#: 1191 Div: D3 Cav: SecCls: 

| |5-7 DELETED| 

**EffDte: 08/25/1989 MCRT#: Div: D3 Cav: SecCls: 



SENSITIVE 

21 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



| |5-8 DELETED| 

**EffDte: 08/25/1989 MCRT#: Div: D3 Cav : SecCls: 

| |5-8 DELETED| 

**EffDte: 08/25/1989 MCRT#: Div: D3 Cav: SecCls: 

| |5-10 DELETED| 

**EffDte: 08/25/1989 MCRT#: Div: D3 Cav: SecCls: 

| |5-11 DELETED| 

**EffDte: 08/25/1989 MCRT#: Div: D3 Cav: SecCls: 

| |5-12 DELETED| 

**EffDte: 08/25/1989 MCRT#: Div: D3 Cav: SecCls: 

5-13 RECOGNITION AND AWARDS 

**EffDte: 08/25/1989 MCRT#: Div: D3 Cav: SecCls: 

5-13.1 Legal and Administrative Bases 

(1) Title 5, U.S. Code Annotated, Chapters 45, 53, and 
54 

(2) Title 28, Code of Federal Regulations (CFR), 0.137 

(3) Title 5, CFR, 430.501-506; 451.101-107; and 
531.501-508 

(4) Departmental Order DO J 1451. 1A 

(5) The Director is authorized by the Attorney General 
to grant Quality Step Increases (QSI) to qualified employees at 
intervals of not less than 52 weeks, within the limits of available 

SENSITIVE 

22 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



funds. The Director is also authorized to approve for Bureau 
| employees special | achievement (incentive) awards up to $5,000. 
Special achievement awards in excess of $5,000 are referred to the 
Department of Justice for | approval. | 

**EffDte: 04/25/2001 MCRT#: 1096 Div: D3 Cav : SecCls: 



5-13.2 Purpose of Recognition and Awards 



(1) The primary objective of the awards program is to 
improve the economy and efficiency of government operations. Its 
purpose is to motivate employees to increase productivity and 
creativity by rewarding those whose job performance and adopted ideas 
benefit the government and are substantially above normal job 
requirements and performance standards. 

(2) The FBI has established several means by which its 
employees may be recognized which are described in this portion of the 

| manual. These include QSIs, incentive awards based|on special | 

achievement, and certificates of commendation. Bureau supervisors and 
managers should be knowledgeable of these means of recognition and 
should ensure that only the most deserving employees are recommended 
for recognition through these awards. They should also bear in mind 
that the performance level and contributions of employees being 
recommended for the same matter differ and should indicate same in 
their recommendations. Careful consideration should be given to the 
appropriateness of the award recommended in comparison to the 
performance or achievements of the employee. 

(3) For all performance-related awards, the employee must 
be shown to have significantly exceeded the requirements of his/her 
position. The position description and performance appraisal of the 
employee will be reviewed, as applicable, to determine the propriety 

| of granting incentive awards. | The PRAU will provide 

| guidance/assistance for all offices concerning the application of 

| awards criteria and various award options in regard to those 

I recommendations deemed not meeting the criteria, including those 

| without appropriate and sufficient justification.! 

(4) Promotions are ordinarily considered sufficient 
recognition of sustained employee performance and must be taken into 
consideration prior to the recommendation for an incentive award. 

(5) Division heads and SACs should ensure, on at least an 
annual basis, that supervisory personnel are knowledgeable of the 
intent of the recognition program, and their effective use of the 
program should be taken into consideration with regard to their own 
performance. 

(6) If an employee is assigned to an office other than 
the one making the recommendation for recognition, the employee's 

SENSITIVE 

23 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



division head or SAC should be contacted, and the recommendation 
should state that the recommendation is being made with the 
concurrence of the employee's division head or SAC. 

**EffDte: 04/25/2001 MCRT#: 1096 Div: D3 Cav: SecCls: 



5-14 QUALITY STEP INCREASES (See MAOP, Part 1, 8-8.1(2).) 



(1) QSIs are intended to recognize those exemplary 
employees whose sustained, high-quality performance is at a level that 
substantially exceeds an acceptable level of competence by authorizing 
faster than normal step increases. FBI policy provides that QSIs may 
be granted, within limits of available appropriations, on an annual 
basis. Therefore, FBIHQ will request recommendations for QSIs to be 
submitted in April of each year for Special Agent personnel; March for 
Criminal Justice Information Services (CJIS) /Finance Divisions' 
support personnel; July for field support personnel; November for 
Supervisory Special Agents and Professional Support managers; and 
December for FBIHQ support personnel other than the CJIS and Finance 
Divisions. 

(a) The Performance, Recognition and Awards Unit 
will advise each division head and SAC, prior to the date 
recommendations are required, of the number of QSIs allotted for their 
respective offices. QSIs will be distributed at the discretion of 
management, not to exceed the authorized number of allotted QSIs. 

(2) Criteria Necessary for QSI Nominations 

(a) An employee may be recommended for a QSI only 
when his/her annual performance appraisal reflects a summary rating of 
MEETS EXPECTATIONS with no critical element rated below Meets 
Expectations . 

I (b) | As long as an employee has demonstrated 

| sustained performance of high quality and has a Performance Appraisal 
| Report on record at the Meets Expectations level, he/she can be 
| considered for a QSI. | Furthermore, the employee should be expected to 
remain in the same or similar position for at least 60 days following 
the awarding of "the QSI. If an employee is scheduled for promotion 
within, 60 days, he/she should NOT be recommended for a QSI. 

(c) An award for a special act or achievement during 
the 52-week period is not disqualifying. 

(d) The following employees may not be recommended 
for QSIs: Federal Wage Scale; employees who have reached step 10 of 
their GS grade; employees who have reached statutory salary 
limitations (the pay cap) ; employees whose salaries are fixed under 
the Executive Pay Act. 

(e) A cash award may be recommended in lieu of a QSI 

SENSITIVE 

24 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



for an eligible GS employee who has reached step 10 of their grade or 
when the employee would enjoy the benefits of a QSI for an 
insufficient length of time. Also, eligible Federal Wage Scale 
employees may be recommended for cash awards in lieu of QSIs. 

(3) Documentation for QSI Recommendations (Form FD-608). 
FD-608 is to be used to submit nominations for QSIs. This form should 
be completed and submitted in duplicate. A narrative setting forth 
the accomplishments of the individual is required as an attachment to 
this form. 

(4) Relationship to Regular Within-Grade Increases. An 
employee who receives a QSI does not start a new waiting period to 
meet the time requirements for a regular within-grade increase; 
however, if a QSI places the employee in the 4th or 7th step, the 
waiting period is extended by 52 weeks. For example, a QSI is awarded 
to an employee in step 3 who has completed 4 weeks of creditable 
service to the 4th step. After the QSI places the employee in step 4, 
a 2-year (104-week) waiting period, the employee will only require 64 
more weeks of creditable service to complete the 104-week waiting 
period for advancement to the 5th step. (See MAOP, Part 1, 

8-8.1(2) .) 

(5) Presentation of QSIs. To increase employee 
understanding of the QSI program, FBIHQ division heads, Assistant 
Directors in Charge, and SACs will make presentations of QSIs at an 
office ceremony attended by employees in the immediate work area, with 
statements of specific reasons why the employee's contribution merited 
the QSI, including its impact on the division. 

(6) Deleted 

**EffDte: 12/15/2003 MCRT#: 1310 Div : D3 Cav: SecCls: 



5-15 INCENTIVE AWARDS 



(1) Incentive awards are in addition to the basic pay of 
an employee and are based on the superior performance of work-related 
assigned tasks or performance of official duties, so that one or more 
• important job elements are performed in a manner substantially 
exceeding normal requirements over a period of time or on special 
achievements or service-type contributions of a one-time, nonrecurring 
nature, connected with or related to official employment. 

I (2) | Deleted | 

I (a) | Deleted | 

I (b) | Deleted | 

I (c) | Deleted | 



SENSITIVE 

25 



SENSITIVE 
Manl-ID: MftDPPl MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



I (3) | Deleted | 

I (a) | Deleted | 

I (b) | Deleted | 

(c) Deleted 

(4) Criteria for Determining Individual ( s) Eligibility 
I for Special Achievement Awards. | (See 5-15.2.) | 

Due to the variety of circumstances and possible 
unanticipated factors that may influence an employee's performance, 
the following criteria should not be considered all-inclusive. Award 
nominations will be considered on a case-by-case basis; therefore, as 
much detail as possible concerning the employee's performance should 
be included to ensure an appropriate evaluation. The recommendation 
should also clearly state the complexity of the task(s) performed and 
the significance of the contribution (s) . Furthermore, | the criteria 
specified for each of the categories within the 4-Category Award 
structure should be used to distinguish the level of recognition 
requested. The PRAU will not direct that a higher or lower award be 
granted, but will offer guidance regarding the proposed amount in 
light of the justification an office provides. 

(a) | Category Award Structure 

CATEGORY A ($300 - $500) 

Accomplishment (s) : Can result from any assignment or self-initiated 
contribution by an employee. 

Duties and Responsibilities: Work was within scope of position duties 
but extra effort applied. 

Impact: Typically addresses a short-term or reactive objective of 
minor to moderate complexity. Benefit may be limited to the immediate 
work area. 

CATEGORY B ($501 - $1200) 

Accomplishment (s) : Typically results from an assignment with 
specified goals and time frames. 

Duties and Responsibilities: Work involved the sustained application 
of extra effort and/or the performance of additional duties. 

Impact: Attainment of a planned or reactive objective of moderate to 
difficult complexity which notably supports the mission of the unit, 
program, or squad. 

CATEGORY C ($1201 - $2000) 

Accomplishment (s) : Must be associated with the objectives outlined 
under the FBI Strategic Plan. (SEE BELOW.) 



SENSITIVE 

26 



SENSITIVE 
Manl-ID: MA0PP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



Duties & Responsibilities: Work involved the sustained application of 
extra effort and/or the performance of additional duties. 

Impact: Contributed toward the attainment of an objective under the 
FBI Strategic Plan. (SEE BELOW.) Performance represents an 
uncharacteristically high level of achievement. 

CATEGORY D ($2001 - above) 

Accomplishment (s) : Must be associated with the objectives outlined 
under the FBI Strategic Plan. (SEE BELOW.) 

Duties and Responsibilities: Success was dependent upon the ability 
to perform at a greater capacity than defined for the employee's 
position. 

Impact: Contributed toward the attainment of an objective under the 
FBI Strategic Plan. (SEE BELOW. ) Performance serves as a model for 
success and/or introduces new innovations in investigative strategy or 
technique. 

FBI STRATEGIC PLAN: 

Support of the FBI's Strategic Plan 1998-2003 will play a pivotal 
role in the submission of nominations for investigative achievements. ■ 
Before submitting nominations, all offices should take into 
consideration and include reference to how the efforts being proposed 
for recognition were in furtherance of the goals and objectives 
established in the FBI's Strategic Plan. Moreover, nominations for 
noninvestigative matters, not in association with special projects of 
significant nature or direct support to operations, should include 
reference to the employee's efforts that supported the FBI's 
strategies. If such a link does not exist, other types of recognition 
should be considered, e.g., Time Off from Duty (TD) Award, On-the-Spot 
Award, or Certificate of Commendation. 

1. Award nominations pertaining to complex, 
long-term and/or major cases will be vetted by the Criminal 
Investigative Division; recognition for national security issues will 
be addressed by the National Security Division; and employees' efforts 
regarding terrorism matters will be reviewed by the Counterterrorism 
Division. Critical query checks on all award nominees will be 
conducted by the PRAU. 

2. SES members are ineligible for cash awards 
throughout the year, and awards will be granted only incident to their 
annual performance appraisals. Any exceptions would be based on 
highly unusual events and would require the approval of the SES Board 
and the Director. (See 5-15.4.) | 

(5) Documentation Insufficient to Support Awards. 

(a) An employee is successful in an investigation 
and performed in an excellent fashion but not beyond normal job 
expectations for his/her grade and experience. 



SENSITIVE 

' 27 



SENSITIVE 
Manl-ID: MAQPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



(b) An investigation which makes an interesting case 
write-up but which fails to describe what employee did to exceed 
normal job expectations. 

(c) A case receiving favorable publicity but which 
does not describe employee's performance exceeding normal job 
expectations . 

(d) Overtime for which an employee has been 
compensated by overtime pay or compensatory leave. 

(e) Performance has not been work-related while on 
duty or in the performance of official duties. 

(6) Group awards are granted to two or more employees who 
performed the same task and whose contributions are such that they are 
all considered equal. Each member of the group will be granted an 
equal amount of the overall group award. 

(7) Multiple award recommendations may be made for two or 
more employees whose contributions to a particular situation are not 
considered of equal merit. These award amounts will be determined 
proportionate to each employee's contributions and the overall 
significance of the project/case; therefore, clear justification must 
be provided to ensure that all employees are recognized equitably. 
Recommendations for multiple awards should rank the employees to 

I clarify the level of their contributions, utilizing the | appropriate 
| 4-category concept. | To determine each employee's ranking, the 
complexity of their assigned duties and the significance of their 
contributions to the final results attained should be considered. The 
recommending official should make every effort to identify all. 
employees contributing to the matter and include a statement at the 
end of the recommendation certifying that all reasonable steps were 
taken to ensure that all appropriate employees were considered for 
| inclusion. 

(8) Presentation of Awards. FBIHQ division heads, 
Assistant Directors in Charge, SACs, or- individuals acting on their 
behalf, will make incentive award presentations with appropriate 
publicity to enhance the purposes of the awards program. 

**EffDte: 04/25/2001 MCRT#: 1096 Div : D3 Cav: SecCls: 



5-15.1 Form FD-255 (Recommendation for Incentive Award) 



(1) Form FD-25 5 should be used to submit recommendations 
| | for special | achievement awards. Instructions on the form should be 
carefully followed and the documentation should include clear, 
specific statements of fact, including the following: 

(a) The specific time frame employee worked on the 
project/case. 

SENSITIVE 

28 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



(b) The initiative displayed by the employee. 

(c) The complexity or difficulty of assignment and 

if it exceeded the level of work expected of employee's grade and job 
description. 

(d) Any unique situations or unusual circumstances 
and how they were handled. 

(e) The specific results achieved. 

(f) The significance of employee's efforts to the 
results attained. 

(g) Benefits obtained for office, overall Bureau, 
local community, intelligence community. 

(h) The request of the recommending office (cash 
award or certificate of commendation, ranking employees as 
appropriate) . 

(i) Any prior award (s) employee has received for 
same project/case. 

(2) Special Agent and support supervisors may submit FD- 
255s to their SACs or division heads recommending awards for employees 

I under their [ supervision. The office/division head, or in their 
I absence, the acting office/division head should personally approve the 
| recommendation and then submit the form to the designated point of 
| contact that handles awards matters . | 

(3) Form FD-25 5 may also be used to recommend awards 
under the Principal Relief Supervisors Program. (See MAOP, Part 1, 
5-15.5.) 

I (4) | Deleted | 

**EffDte: 04/25/2001 MCRT#: 1096 Div : D3 Cav : SecCls: 



5-1 5.2 Amount of Awards 



I Approval by the head of office for award amounts should 
be determined by using the established criteria for each category as 
set out in 5-15(4). The PRAU will not direct that a higher or lower 
award be granted, but will offer guidance regarding the proposed 
amount in light of the justification an office provides. | 

**EffDte: 04/25/2001 MCRT#: 1096 Div: D3 Cav: SecCls: 



SENSITIVE 

29 



SENSITIVE 
Maul -ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



| 5-15.3 | Deleted | 

**EffDte: 12/17/1993 MCRT#: 172 Div: D3 Cav: SecCls: 

|5-15.4 Senior Executive Service (SES) Cash Awards [(See 5-15 (4).) | 



SES members are ineligible for cash awards throughout the 
year, and awards will be granted only incident to their annual 

performance appraisals. Any exceptions would be based on highly 
unusual events and would require the approval of the SES Board and the 
| Director. | 

**EffDte: 04/25/2001 MCRT#: 1096 Div: D3 Cav: SecCls: 



5-15.5 Principal Relief Supervisor Awards (See MAOP, Part 1, 3-2.2 and 5-15.1 
(3).) 



(1) Criteria for Nomination of Principal Relief 
Supervisor for an Incentive Award. 

(a) The individual must have been officially 
designated as the principal relief supervisor or the Assistant 
Supervisory Senior Resident Agent for at least six months. 

(b) The recommending official must state in the 
| submitting communication that the individual is at | the "Meets 

| Expectations" level in all of his/her duties. | 

(c) The individual must perform or have performed 
relief supervisory functions an average of eight hours per pay period 
for at least the past six months; and 

(d) The individual's performance in the principal 
relief supervisor capacity must be considered superior and documented 
as such on an FD-255 (Recommendation for Incentive Award) . The field 
division head or acting field division head must personally endorse 
the recommendation. 

(2) A qualified individual may only receive this 

particular award once in a 12-month period; however, the same 
individual may be recognized during subsequent 12-month periods if all 
I qualifications continue to be met. |Head(s) of offices have been 
| authorized to grant principal relief supervisor awards in amounts up 
| to $1,000. | All nominations must be received at FBIHQ within 60 days 
following the reassignment of the principal relief supervisor. 



SENSITIVE 

30 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPEEATIONS AND PROCEDURES PART 1 



(3) Nominations for the principal relief supervisor cash 
award may be submitted at any time. All nominations must state that 
the recommended individual meets all of the above criteria. 

**EffDte: 07/19/2002 MCRT#: 1229 Div: D3 Cav : SecCls: 



5-15.6 On -the -Spot (OTS) Cash Awards Program 



OTS awards are designed to recognize, through immediate 
recognition, FBI employees who perform quality service in an 
exceptional manner while on duty or in the performance of duties 
related to FBI employment. These awards do not replace any existing 
awards, and employees who receive them may be considered for other 
recognition. 

(1) Amount of Awards 

I $50 to|$500|in increments of $50. The awards will 

be net and will be ordered in amounts to cover withholding to ensure 
| actual amounts of $50, $100, $150,|$200, $250, $300, $350, $400, $450, 
I and $500. | 

(2) Eligibility 

I All FBI employees at the GS - 15 | level and below|and WG 

I employees at the equivalent of the GS-15 | level or below | are eligible. 

| An employee may receive no more than four (4) OTS | awards, and cannot 

| exceed a maximum of $2,000, | in one | calendar | year . 

(3) Qualifying Criteria 

Must be for work-related performance while on duty or 
in the performance of duties related to FBI employment; performance of 
additional duties while maintaining his/her own workload; 
accomplishing office goals in meeting short deadlines; solving unusual 
work-related problems; or single short-term incidences of exceptional 
work-related performance. 

(4) Nomination 

(a) A recommending official (supervisor) may 
nominate any deserving employee by sending an e-mail to the approving 
official. Nominations should include the recipient's name, the 
recommended award amount, and a brief explanation of why the employee 
is being recommended for the award. Nominations should be made no 
more than two (2) weeks after the occurrence of the achievement being 
recognized, whenever possible. 

(b) OTS awards should be granted individually. 
Groups cannot share the OTS awards. Withholdings are reflected in the 
salary records of the award recipient for tax purposes. 



SENSITIVE 

31 



SENSITIVE 
Manl-ID: MA0PP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



(5) Approval 

(a) The approving official should reply to the 
recommending official with either an approval or disapproval after 
receiving a recommendation from the recommending official. The 
recommending official then forwards the approval to the awards Point 
of Contact (POC) so he/she can deduct the money from the office awards 
budget. The recommending official should print a copy of the e-mail 
for the employee's drop file. 

(b) If an employee is assigned to an office other 
than the one making the recommendation for recognition, the employee's 
division head or SAC should be contacted, and the recommendation 
should state that the recommendation is being made with the 
concurrence of the employee's division head or SAC. The funds for the 
OTS award will be deducted from the allotment of the office making the 
recommendation . 

(c) Deleted 

(6) Presentation 

The employee should be notified of the OTS award in a 
public forum. The use of a certificate is optional. 

(7) Award Allotment 

The PRAU will notify each office/division of their 
one lump sum budget at the beginning of each fiscal year. This budget 
should be used for all awards. 

(8) Office/Division Head Responsibilities 

Office/division heads are requested to designate 
a point of contact to handle all awards matters to ensure that all 
employees comply with the OTS Awards policy. Also, a log/file should 
be maintained to track the awards and to account for the budget. 

**EffDte: 02/15/2005 MCRT#: 1371 Div : D3 Cav : SecCls: 



5-15.7 Time Off From Duty as an Incentive Award 



The Time-Off Awards are an enhancement of the Incentive 
Awards Program (IAP) to expand recognition afforded FBI employees for 
their excellent efforts and performance which is substantially above 
normal job requirements and performance standards. This program 
allows the presentation of time off, without loss of pay or charge to 
leave, in lieu of monetary recognition as an incentive award. Time- 
Off Awards are intended to recognize superior accomplishments or other 
personal efforts that contribute to the quality, efficiency, or 
economy of government operations and are not intended to be a 
substitute for monetary recognition through the IAP.. 

SENSITIVE 

32 



SENSITIVE 
Manl-ID: MA0PP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



(1) Criteria 

The following are the types of contributions an 
employee must make in order to be eligible for a Time-Off Award. All 
contributions must be work-related performance while on duty or 
performance of duties related to FBI employment. 

(a) Making a high-quality contribution involving a 
difficult or important project or assignment. 

(b) Displaying special initiative and skill in 
completing an assignment or project before a deadline. 

(c) Using initiative and creativity in making 
improvements in a product, activity, program, or service. 

(d) Ensuring the mission of the FBI is accomplished 
during a difficult period by successfully completing additional work 
or a project assignment while still maintaining one's own workload. 

(e) Deleted 

(f) Producing additional benefits to the government 
as the result of especially effective and timely evaluation of an 
employee suggestion. 

(2) Eligibility 

(a) All employees are eligible for Time-Off Awards. 
An employee may be granted a Time-Off Award regardless of his/her 
length of service, and the receipt of a prior award is not 
disqualifying. However, the same contributions should NOT be used as 
the basis for a' Time-Off Award and another award unless the Time-Off 
award or other award is deemed clearly NOT adequate to recognize the 
value of the employee's contributions. 

(b) Time-Off Awards for Senior Executive Service 
(SES) members will be granted only incident to their annual 

performance appraisals, and they will be ineligible for Time-Off 
Awards throughout the year. Any exceptions will be based on highly 
unusual events and will require the approval of the SES Board and the 
Director. 

(3) Amount of Award and Limitations 

(a) The minimum amount of time off that may be given 
is four hours, and Time-Off Awards can only be used in increments of 
four hours or more unless an employee has less than four hours 
remaining of their allotment. 

(b) A full-time employee may be granted a maximum of 
40 hours of time off from duty as an award for any single contribution 
that meets the criteria. 

(c) Time off granted to an employee must be 

SENSITIVE 

33 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



scheduled and used within one year after the award is made, and this 
one-year period may extend into the next leave year. However, 
employees should be encouraged to use the award within 120 days. 
Leave not used within a year of receipt will be forfeited and is not 
restorable. 

(d) The total amount of time off a full-time 
employee may be granted during any one leave year is 120 hours. 

(e) For part-time employees or employees with 
uncommon tours of duty, the maximum amount of time off that can be 

granted during any one leave year is the average number of hours of 
work in the employee's biweekly scheduled tour of duty, and the 
maximum amount that can be granted for any single contribution is one- 
half of the total leave year maximum. 

(f) A Time-Off Award cannot be converted to cash 
under any circumstances. Time off can be transferred between offices 
within the FBI, but cannot be transferred to another federal agency. 
Also, time off cannot be recredited to an employee's account if the 
employee has a break in service from the FBI for more than three 
calendar days. 

(g) There will be no limit on the number of 
employees who can be recognized with Time-Off Awards in a particular 
office. Each division/office head will have the authority to grant 
the amount of time off he/she deems appropriate and which is within 
the bounds of good management to ensure that the functions of the 
division/office are not adversely affected by the use of Time-Off 
Awards. When granting or recommending Time-Off Awards, consideration 
should also be given to the recipients' leave status, i . e. , , end-of- 
the-year "use or lose, " when time off could be a burden on the 
division/office and adversely impact on operational needs. 

(h) Employees in leave without pay (LWOP) status 
cannot use Time-Off Awards. Time-Off Awards cannot be granted to 
employees in an extended LWOP status . 

(i) Use of a Time-Off Award should not affect an 
employee's Availability Pay. 

(j) Time-Off Awards may only be granted for above- 
average, work-related performance while on duty or in the above 
average performance of duties related to FBI employment. 

(4) ' Relationship to other Awards and Consideration for 
Promotion 

The receipt of a Time-Off Award is not disqualifying 
for the subsequent granting of any other cash incentive or honorary 
award. However, the same contribution should not be used as the basis 
for a Time-Off Award and another award, unless the time off is deemed 
clearly not adequate enough to recognize the value of the employee's 
contribution. In such rare cases, it may be appropriate to couple a 
Time-Off Award with a cash award. 

SENSITIVE 

34 



SENSITIVE 
Manl-ID: MA0PP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



(5) Approval Levels 

(a) Awards may be approved by the division/ off ice 
head, | and awards in the range of 8 to 16 hours may be approved by 
first-line supervisors, without higher-level supervisory approval, 
except for those in the Senior Executive Service, provided he/she is 
at a level higher than those making the recommendations for the 
awards. | Therefore, a Special Agent in Charge (SAC) may not recommend 
and approve an award. However, the Assistant Special Agent in Charge 
may make the recommendation for the SAC's approval. 

(b) If an employee is assigned to an office other 
than the one making the recommendation for recognition, the employee's 
division head or SAC must be contacted, |or first-line supervisor if 
the award is in the range of 8 to 16 hours, land the recommendation 
should state that the recommendation is being made with the 
concurrence of the employee's division | head, SAC, or first-line 
supervisor. | The employee's office point of contact will be 
responsible for entering the Time-Off Award. 

(c) All Time-Off Award recommendations for members 
of the Senior Executive Service (SES) must be submitted to the PRAU 
where they will be forwarded to the SES Board and to the Director for 
their approval. 

(6) Form FD-812 

Form FD-812 should be used to submit 
recommendations. The form should contain the following information: 
Name of employee; Social Security Number; Number of 
hours of leave being granted; and a narrative of the employee's 
performance which warrants the recognition. When awards are for eight 
hours or less, the narrative may be a short, informative paragraph or 
two setting forth the reason (s) for the award. 

(7) Time-Off Award Certificate 

After the FD-812 has been approved by the 
division/office head, the Time-Off Award certificate should be 
prepared for presentation to the employee. The certificate should 
contain the following information: Name of employee; Number of hours 
of leave being granted; and the Date presented. 

(8) Documentation Requirements 

A Time-Off Award must be supported by written 
justification which indicates that the employee's contribution met one 
of the criteria for the granting of this award and clearly merits the 
amount of time off approved. 

(9) Time Capture Record 

Upon presentation of a Time-Off Award, the award 
should be recorded in the Bureau Personnel Management System (BPMS) 
through the screen specifically designed for these awards. The date 

SENSITIVE 

35 



SENSITIVE 
Maul -ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



presented is to be entered as the effective date. The leave can then 
be requested and used by the submission of an FD-282 (Leave Request) . 
A notation should be made on the FD-282 that the request is for a 
Time-Off Award. The used leave should also be recorded in the BPMS 
and on the FD-420 (Attendance Register) or the FD-420a (Attendance 
Register/TURK) as a Time-Off Award. 

(10) Deleted 

**EffDte: 06/24/2004 MCRT#: 1342 Div : D3 Cav: SecCls: 



5-16 CERTIFICATES OF COMMENDATION 



(1) A certificate of commendation may be recommended when 
an employee's contributions do not meet the criteria for a cash award 
but are of such significance that recognition is warranted. 

(a) Recommendation for a certificate of 
commendation from the Director should be made only when the 
recommending official is convinced that certain elements of the 
employee's performance are above normal and reasonable performance 
expectations sufficient to warrant special recognition but do not meet 
the standards for a cash award. 

(b) Recommendations for certificates of 
commendation from the Director may be submitted in electronic 

I communication form | or on the FD-255 | f or the attention of the | head of 

| office. | However, if recommendations are being made for certificates 

of commendation in addition to recommendations for incentive awards, 

they may be added to the FD-255, with the appropriate justification. 

(2) Letter from the division head or SAC. Division 
heads and SACs should commend their employees over their own 
signatures when it is believed an employee's performance warrants, 
recognition but does not meet the requirements for a certificate of 

I commendation from the Director. 

(3) If recognition of a particular contract employee is 
deemed appropriate, a written communication to the Contracting 
Officer, with a copy to the Contracting Officer's Technical 
Representative, ■ should be prepared. For recognition under the FBI's 
Incentive Awards Program, the PRAU no longer prepares letters of 
commendation for individuals who perform services to the Bureau 
through a contractual agreement. 

**EffDte: 07/19/2002 MCRT#: 1229 Div: D3 Cav: SecCls: 



5-17 LETTERS OF APPRECIATION TO NON-BUREAU PERSONNEL 



SENSITIVE 

36 



SENSITIVE 
Manl-ID: MftDPPl MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



Letters of appreciation may be recommended to recognize 
the efforts of individuals other than employees of the FBI who have 
contributed to the Bureau's mission or who have been cooperative in 
furthering our mission. Recommendations for such letters should be 
submitted on Form FD-468 (Correspondence Matters, Recommendation for 
Letter from Director) , not on Form FD-255 (Recommendation for 
| Incentive Award), and forwarded to the | Executive, Congressional, and 
| Public Constituent Services Unit (formerly Correspondence 
| Unit) , | Office of Public and Congressional Affairs, FBIHQ. (See MAOP, 
Part II, 11-1.2, for details.) 

**EffDte: 05/13/1996 MCRT#: 541 Div : PA Cav: SecCls: 



5-18 PUBLIC SERVICE AWARDS PROGRAM AND CERTIFICATES OF 
APPRECIATION 



Cooperative relationships between the FBI and the public 
have many benefits. There are three effective means to appropriately 
recognize the contributions made to the FBI's mission by private 
citizens or organizations. 

**EffDte: 08/30/1991 MCRT#: Div: PA Cav: SecCls: 



5-18.1 Public Service Award Plaques 



(1) Division heads and SACs | have authority for the 
awarding of public service plaques in appreciation of highly 
significant contributions for presentation to private citizens or 
organizations located within the 50 states. All division heads and 
SACs must therefore establish proper procedures, including indices 
checks and a control file, to ensure that all candidates meet the 
following guidelines.! 

(2) | Division heads and SACs should | demonstrate that the 
individual or organization provided one of the following: 



FBI. 



(a) Exemplary service in an advisory capacity to the 



(b) Direct assistance to the FBI through actions or 
useful ideas which are beneficial in eliminating or minimizing 
problems or actively contribute to the FBI mission accomplishment. 

(c) Assistance to the FBI of a highly significant 
nature through the cooperative use of facilities, equipment or 
manpower . 

(d) Courageous or heroic action in support of FBI 



SENSITIVE 

37 



SENSITIVE 
Manl-ID: MA0PP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



activity or mission. 

I (3) | The field office can then use their supply account to 

| purchase the plaques. The use of appropriation funds to purchase 
| plaques for on-board Department of Justice employees is prohibited. | 

I (4) | Plaques may be obtained from outside commercial 

| sources, including the FBIHQ Recreation Association Store, or a local 

I establishment of office's choice. | 

**EffDte: 02/27/1995 MCRT#: 370 Div : PA Cav : SecCls: 



5-1 8.2 Certificates of Appreciation 



(1) SACs or division heads may request a Certificate of 
I Appreciation for presentation to an individual | who | has rendered 

assistance and/or cooperation to the Bureau, in lieu of letters of 
| appreciation. | The certificate should be presented by the SAC, 
| division head, or other appropriate FBI representative. | 

(2) The request with supporting justification should be 
directed to the Executive, Congressional, and Public Constituent 
Services Unit (formerly Correspondence Unit), OPCA, Room 6236, using 

| Form FD-4 68. There are | 13 | different certificates which should be 
I identified accordingly when requests are made. | Certificates are 
| further identified on Form FD-468. | 

(3) The Certificate of Appreciation is signed by the 

| Director and enclosed in a | cardboard | folder or a leatherette diploma 

I holder with a gold FBI seal applied on the cover. | (When requests 

I exceed 25, cardboard diploma holders with gold FBI seals will be 

| used. ) | 

**EffDte: 04/13/1999 MCRT#: 874 Div: PA Cav: SecCls: 



5-18.3 Certificate of Appreciation for Use by the Special Agent in Charge 



(1) Each FBI field office has a supply of Certificates of 
Appreciation enclosed in a blue paper folder designed to be signed and 
presented by the Special Agent in Charge. The criteria of this 
certificate are established by the Special Agent in Charge. 

(2) | The National Press Office, OPCA, | should be contacted 
for additional Certificates of Appreciation for use by the Special 
Agent in Charge. 

**EffDte: 02/29/1996 MCRT#: 496 Div: PA Cav: SecCls: 



SENSITIVE 

38 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



5-19 SUGGESTION PROGRAM 



(1) The employee suggestion program can be a useful and 
important employee-management communication device. It allows the 
employee to suggest improvements in Bureau operations and enables 
management to reward those employees who make significant 
contributions . 

(2) Suggestion awards are made to employees in 
recognition of idea-type contributions which directly contribute to 
productivity, economy, efficiency, or directly increase effectiveness 
in carrying out the FBI's programs or mission. 

(3) Criteria for Consideration of Suggestion 

(a) The suggestion must be outside the employee's 
responsibility. In rare cases, contributions within the employee's 
job description may be awarded if they are so superior or meritorious 
as to warrant this special recognition. The official position 
description and performance requirements will be used to measure the 
acceptable level of competence and as the basis for determining what 
is normally expected of an employee occupying that position. 

(b) The benefit to the FBI in terms of direct 
contributions in efficiency or economy must be equivalent to a savings 
of $250 in order to qualify for a cash award. Benefits will usually 
be based on the first full year of operation following adoption of a 
suggestion. Benefits may be determined by estimating the net savings 
over a longer period when there are high first-year costs required to 
implement the suggestion. In instances where the value cannot be 
determined by estimated net savings, it will be determined by 
reference to the intangible awards table (see 5-19(6) (c) ) . 

(c) Suggestions that deal with routine employee 
services, benefits, working conditions, housekeeping, or maintenance 
of buildings and grounds should be handled through normal 
administrative channels and not accepted into the suggestion system. 
Items of supply which can be procured through simple requisition, or 
proposals which offer no specific means to improve operations, should 
not be entered into the program unless the contribution to economy, 
efficiency or increased effectiveness of operation can be clearly 
demonstrated. Also, proposals which would obviously cost more to 
process than the tangible benefit achieved will not be evaluated under 
this program but will be returned for oral acknowledgment. 

(d) Inventions and patent disclosures may serve as 
the basis for a suggestion award when the idea meets the criteria set 
forth above. The patent application and an analysis of the estimated 
direct dollar benefits will meet the minimum documentation 
requirements . 

I | (e) Suggestions that are submitted into the program 

[ will not receive recognition if the idea has previously been submitted 
| or is currently under consideration by an FBI entity. | 

SENSITIVE 

39 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



(4) Documentation Requirements for Suggestion Awards 

(a) Form FD-252 should be utilized to submit 
suggestions (original and three copies) . If the suggestion relates to 
a form, submit four copies of the current form and four copies of the 
proposed form. 

(b) Form FD-252 must be signed by the suggester and 
forwarded to the Performance, Recognition and Awards Unit, 
Administrative Services Division for appropriate action. 

(c) A brief description of the current practice or 
procedure, if any, should be noted, as well as any manual citation, if 
appropriate. 

(d) A description of the suggested change to 
existing practice or procedure, or if it is a suggestion to add a new 
practice or procedure, a description of what is to be added. 

(e) An analysis of the direct estimated net dollar 
benefit which would result over the first 12-month period after 
adoption should be set forth. The suggester is to document as fully 
as possible the actual or anticipated savings which will result from 
adoption of a suggestion. 

(5) Adoption of Suggestion and Group Awards 

(a) Suggestions not adopted when made remain active 
| for|six months. | If adopted within|a six-month Iperiod, the original 

suggester will be entitled to consideration of an appropriate award. 
| Suggestion becomes invalid if not | evaluated! within | six months from the 
| date of the suggestion. | 

(b) When awards are granted in connection with 
adopted suggestions, the use of the suggestion by the United States 
shall not form the basis of a further claim. 

(c) If two or more employees independently and 
simultaneously submit identical ■ suggestions, any award will be equally 
divided. 

(6) Amount of Cash Award for Adopted Suggestions 

(a) In the interest of uniformity, the amount of an 
| award will be determined by FBIHQ; therefore, the | amount | of an award 

[ | will be determined by FBIHQ and approved by the head of office or 
| SAC. | 

(b) Cash awards resulting in tangible benefits will 
be determined in accordance with the following scale for such 
benefits : 

TANGIBLE BENEFITS AWARD 

Up to $100,000 10 percent of benefits 

SENSITIVE 

40 



SENSITIVE 
Maill-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



$100,001 and above $10,000 plus 1 percent of 
in benefits benefits over $100,000 

(c) Cash awards resulting in intangible benefits 
will be determined in accordance with the following scale: (See MAOP,-' 
Part 1, 5-19(3) (b) . ) 

VALUE OF BENEFIT EXTENT OF APPLICATION 

Limited Extended Broad General 

Moderate $ 25-125 $ 125-325 $ 325-650 $ 650-1,300 

Substantial $ 125-325 $ 325-650 $ 650-1,300 $1,300-3,150 

High $ 325-650 $ 650-1,300 $1,300-3,150 $3,150-6,300 

Exceptional $ 650-1,300 $1,300-3,150 $3,150-6,300 $6,300-10,000 

(d) ■ Cash awards for suggestions will not affect the 
annual salary of an employee; however, federal withholding tax will be 
deducted from such award prior to payment. 

(7) Streamlining Committee or Suggestion Coordinator 
(Optional) . Each division may designate either a Suggestion 
Coordinator or Streamlining Committee. Their function is to 
facilitate suggestions to improve Bureau operations. This decision 
will be left to the discretion of- the division head or SAC who is 
responsible for lending appropriate support to the Suggestion Program. 

**EffDte: 11/22/2002 MCRT#: 1245 Div : D3 Cav : SecCls: 



5-20 SERVICE AWARDS 

Certificates of service and service award keys are . 
presented to Bureau employees in connection with their 10-, 20-, 25-, 
| and 30-year anniversaries. | Bureau employees celebrating their 40-, 
I 45-, 50-, and 55-year anniversaries will receive congratulatory 
| letters in lieu of certificates. | Additional service awards follow: 

(1) 35-Year Service Award 
Scroll Award 

(2) '40-Year Service Award 
I (a) | Deleted | 

(b) Service award key cluster 

(c) Engraved watch 



SENSITIVE 

41 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



I (d) | Deleted | 

(3) 45-Year Service Award 
I (a) | Deleted | 

(b) Three-dimensional plaque of FBI Seal 
I (c) | Bookends | 

I (d) | Deleted | 

(4) 5 0-Year Service Award 
I (a) | Deleted | 

(b) Cuff links and tie clasp for men 

(c) Brooch for women 

(d) | Deleted | 

I (5) 55-Year Service Award 

(a) Engraved crystal eagle 
(6) 60-Year Service Award 

(a) FBI Medal for Meritorious Achievement! 
**EffDte: 08/09/2000 MCRT#: 1007 Div : D3 Cav : SecCls: 



5-20.1 Computation of FBI Service 



(1) Based on total period(s) of active duty 

(2) Leave without pay in excess of six months is deducted 

(3) In general, any period of separation from the 
Bureau's rolls is deducted. Military service is credited for those 
employees who possess mandatory restoration rights to the positions 
they hold when they enter the military and who' fulfill any criteria 
necessary to protect such rights. 

**EffDte: 03/29/1990 MCRT#: Div: D3 Cav: SecCls: 



5-20.2 Presentation of Service|Awards| 



1(1) Anniversary awards should be presented to employees 

SENSITIVE 

42 



SENSITIVE 
Manl-ID: MA0PP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



by the heads of office. At the employee's request, the Director will 
present, as his schedule allows, service awards to those employees 
celebrating 25 years, or longer, of Bureau service who are assigned to 
FBIHQ (excluding the Criminal Justice Information Services Division - 
employees assigned to Clarksburg, WV, but including any employees 
assigned to Quantico, Virginia; Washington Field Office; and the 
Critical Incident Response Group (CIRG) ) . Bureau employees in 
Clarksburg, WV, and all field offices, other than CIRG, celebrating 
25-year, 30-year, or 35-year anniversaries who wish to meet with the 
Director for presentation of their service awards need to submit their 
request by EC with the understanding that all expenses are to be borne 
by the requesting employee. The EC should be addressed to 
Administrative Services, Attn: Performance, Recognition, and Awards 
Unit (PRAU), Room 6860, at FBIHQ, at least one month prior to the 
employee's anniversary. 

(2) The PRAU, via an EC, will contact all Bureau 
employees assigned to field offices (excluding CIRG) celebrating a 40- 
year anniversary or longer, through the employee's division front 
office, inviting the recipient to travel to FBIHQ to meet with the 
Director for presentation of his/her service award. Travel costs for 
the recipient and one guest will be reimbursed by the Bureau. | 

**EffDte: 08/09/2000 MCRT#: 1007 Div : D3 Cav : SecCls: 



5-20.3 Loss of Service Award Key 



| A replacement key, at the employee's expense, may be 
requested by submitting a communication to the PRAU, Administrative 
Services Division, Room 68 60. In the communication, the employee must 
explain the reason for the request and should also include their 
official Bureau name and entry on duty date, as well as a personal 
check, cashier's check or money order made payable to the FBI. Due to 
the fluctuating prices of gold, an employee must contact the PRAU to 
obtain a current price. | 

**EffDte: 08/09/2000 MCRT#: 1007 Div: D3 Cav: SecCls: 



5-21 FEDERAL SERVICE EMBLEM 



A Federal service emblem, with FBIHQ concurrence, is 
available at the employee's specific request when an employee does not 
qualify for a Bureau service award key under the following 
circumstances: 

(1) Employee must have completed at least 10 years of 
civilian and/ or military service, exclusive of FBI service. 

(2) Employee must have completed at least one year of FBI 

SENSITIVE 

43 



SENSITIVE 
Manl-ID: MA0PP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



service. 

**EffDte: 08/25/1989 MCRT#: Div : D3 Cav: • SecCls: 



5-22 RETIREMENT PLAQUE 



I A retirement plaque is authorized for presentation to 
employees who retire, including disability retirements, from the 
Federal Government while employed by the FBI regardless of their years 
of FBI service. These employees may be eligible for retirement under 
the provisions of the Civil Service Retirement System or the Federal 
Employees Retirement System. Special Agent badges and credentials or 
support employee credentials or identification cards may be 
appropriately mounted on the plaque. The employee may request a 
walnut shield-type plaque without badges, credentials or cards. The 
retirement plaque will reflect only the dates of FBI service. | 

**EffDte: 08/25/1989 MCRT#: Div: D3 Cav: SecCls: 



5-22.1 Request for Retirement Plaque 



(1) Type of plaque and employee's desire for such plaque, 
as well as approval by division head or SAC, should be determined at 
time of exit interview and appropriately indicated on the exit 
interview form (FD-193). 

(2) FBIHQ division heads and SACs should ensure that 
credentials and badges or identification cards are submitted by 
routing slip to FBIHQ in a sealed envelope at least 45 days prior to 
retirement date. Credentials and badges or identification cards 
should be submitted to FBIHQ by registered mail, Attention: 
Employee Benefits Unit, | Personnel | Division . 

**EffDte: 04/21/1994 MCRT#: 226 Div: D3 Cav: SecCls: 



5-22.2 Presentation of Retirement Plaque 



(1). The Director will personally present, as his schedule 
allows, retirement plaques to employees assigned to FBIHQ and to the 
Washington Metropolitan Field Office, at the employee's written 
request. These requests should be made at the time of the exit 
interview to Attention: Employee Benefits Unit, | Personnel | Division . 

(2) In the Director's absence, retirement plaque will be 
presented by the FBIHQ division head or SAC. 

SENSITIVE 

44 



SENSITIVE 
Manl-ID: MA0PP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



(3) In the field, exclusive of Washington Metropolitan 
Field Office, SACs or, in their absence, ASACs will present retirement 
plaque to recipient employee. 

**EffDte: 04/21/1994 MCRT#: 226 Div : D3 Cav : SecCls: 



5-23 MEMORIAL PLAQUE 



A memorial plaque is authorized, but only after the 
specific request of surviving family member (s), for a Bureau employee 
who dies while on the rolls, without regard to age or length of Bureau 
service. Requests should be forwarded to FBIHQ, Attention: 
| Employee Benefits Unit, | Administrative Services | Division . 

(1) In each instance, the availability of a plaque should 
be communicated to the next of kin. 

(2) The memorial plaque will be identical to the employee 
retirement plaque, with the exception of the inscription and the 
perforation on the credentials. 

(3) The inscription plate will read "Presented to the 

Family of , in Memory of his (her) Loyal and Devoted 

Service to the Federal Bureau of Investigation, 19 - 19 ." 

(4) Deleted 

**EffDte: 08/26/2002 MCRT#: 1224 Div: D3 Cav: SecCls: 



5-23.1 Memorial Plaques for Agents Killed in the Line of Duty but Not Necessarily 
During an Adversarial Confrontation 



(1) The FBI has long honored Agents killed in the line of 
duty as a result of direct adversarial impetus — that is, at or by the 
hand of an adversary, or who die as a result of an adversarial 
confrontation. These Agents' names have been placed on a permanent 
plaque so that their great sacrifice will always be remembered. The 
inscription on this plaque reads: "In memory of Special Agents of the 
Federal Bureau of Investigation who were killed in the line of duty as 
the direct result of an adversarial action." The criterion for 
inclusion on this plaque is as follows: "Agent or Agents who are 
killed in the line of duty as a result of direct adversarial 
impetus — that is, at or by the hand of an adversary or who die as a 
result of an adversarial confrontation." The plaque consists of the 
names of the Agents under the Special Agent badge. 

(2) The FBI also honors those Agents who lose their lives 



SENSITIVE 

45 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



in the performance of their duty, but not necessarily during an 
adversarial confrontation. The inscription on this plague will read: 
"In memory of Special Agents of the Federal Bureau of Investigation 
who lost their lives in the performance of a law enforcement duty." 
This would include situations involving "hot pursuit" of criminals and 
when death results from the Agent taking immediate action to save the 
life or lives of others. It would not include deaths caused, in whole 
or in part by voluntary intoxication of the Agent, internal misconduct 
of the Agent, the' Agent's intention to bring about his/her death 
(suicide) or gross negligence by the Agent. Specific guidelines for 
inclusion on this new plaque have been developed. FBIHQ will decide 
which Agents are to be honored. 

(3) Both plaques will be prominently displayed, side by 
side, in the Hall of Honor at the FBI Academy at Quantico, FBIHQ, and 
in all field offices. 

**EffDte: 08/30/1991 MCRT#: Div : D3 Cav: SecCls: 



5-24 HONORARY MEDALS PROGRAM (H MP) 



(1) The HMP is an enhancement of the Incentive Awards 
Program and was created to expand recognition afforded FBI employees 
by allowing the presentation of honorary medals in acknowledgement of 
their acts of heroism, valor and meritorious achievements. The medals 
are: FBI Medal of Valor; FBI Shield of Bravery; FBI Medal for 
Meritorious Achievement; FBI Star; and FBI Memorial Star. The medals 

| | are | 14k gold filled and accompanied by replica 14k gold-filled 
| lapel pins. | They are | engraved on the reverse sides with the 
' names of the honorees and placed in decorative shadow boxes for 
presentation . 

(2) These medals may also be presented to federal, state, 
and local law enforcement personnel who are detailed to or working 
with the FBI in an investigative capacity under the Bureau's direction 
for performance in the- direct line of duty, or within the scope of 
their assigned duties relating to the FBI's mission. 

| (3) In instances where recognition of a group is 
warranted, in lieu of individual medals, the approved medal mounted on 
a plaque and imprinted with the names of the honorees is awarded to 
the office to which the group is assigned. Each recipient is 
presented with an individual award device as well as a replica lapel 
pin. | 

**EffDte: 04/21/1999 MCRT#: 875 Div: D3 Cav: SecCls: 



5-24.1 Qualifying Criteria for FBI Employees 



SENSITIVE 

46 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



(1) FBI Medal of Valor 

(a) Exceptional (extreme) act of heroism. 

(b) Voluntary risk of personal safety and life. 

(c) Act occurs in the direct line of duty and/or 
within scope of FBI employment and in the face of criminal 
adversary(s) . 

(d) Resolution and fortitude are of such a degree as 
to overcome several obstacles to neutralize a significant life- 
threatening crisis. 

(2) FBI Shield of Bravery 

(a) Brave and courageous acts occurring in the 
direct line of duty and/or within the scope of FBI employment. 

(b) Voluntary risks in hazardous duties to extend 
major assistance to, i.e., task force or undercover operations, grave 
situations and/ or crisis confrontations associated with the highest 
priority cases of the FBI. 

(c) Performance occurs on duty and may include 
action in connection with a high-priority police cooperation matter or 
organized crime penetration. (For example, involving lead hostage 
negotiators or undercover Agents, continuously exposed to hostile, 
dangerous individuals.) 

(3) FBI Medal for Meritorious Achievement 

(a) FBI Service 

1. Awarded for extraordinary and exceptional 
meritorious service in a duty of EXTREME challenge and GREAT 
responsibility; i.e., a sufficient accumulation of DEMONSTRATED DEEDS 
and ACTS of such magnitude, over a requisite time period, to clearly 
judge the employee's service to the FBI and Nation to be beyond our 
highest expectations (beyond performance solely justifying Quality 
Step | Increases, or | significantly substantial cash awards). 

2. Extraordinary and exceptional achievements 
in connection with criminal or National Security cases, as well as 
senior executives who have given long and outstanding service upon 
their retirement, etc. 

(b) Exceptional Performance 

1. A decisive, exemplary act that results in 

the protection of life (lives) or the direct saving of life (lives) in 
severe jeopardy. 

2. The recipient need not be in any risk of 
danger to his/her life or personal safety. 



SENSITIVE 

47 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



3. The lifesaving act or deed may occur during, 
before, or after the employee's official duty hours. For example, 
ranging from a support employee's cardiopulmonary resuscitation act to 
a SWAT member's success in properly neutralizing an extremely 
dangerous subject with hostages. 

4. Brave and courageous acts occurring in the 
direct line of duty and/or within the scope of FBI employment or 
voluntary risks in hazardous duties which - are not at a level to 
justify the FBI Shield of Bravery, but are of such magnitude that a 
medal is appropriate recognition. 

(4) FBI Star 

(a) Serious injury sustained in the direct line of 
duty from physical confrontation with criminal adversary (s ) , or by a 
device for purposes of ambush. 

(b) Injury inflicted by weapons to include hands, 
fists, feet, clubs, (blunt instruments), knives, firearms, and 
explosives. 

(c) The FBI Star is awarded for gunshot wounds of 
any variety inflicted as a result of an adversarial action when it is 
determined that the injured employee was acting in accordance with 
governing policy and exercising reasonable judgment. 

(d) Injury in the case of all weapons, with the 
exception of gunshot wounds, that are so severe as to require 
substantial emergency room sutures, hospitalization and/or 
COMPREHENSIVE medical treatment for a SUSTAINED period of time (e.g., 
severe concussion and broken bones) . 

(e) Superficial abrasions, skin discolorations, 
sprains and other minor injuries will be disqualified for 
consideration in most cases. 

(5) FBI Memorial Star - Death when killed in the line of 
duty as the direct result of an adversarial action; loss of life in 
the performance of a law enforcement duty; and when actions resulting 
in death occur in the scope of FBI employment and in the face of 
criminal adversary ( s) . Note: Under circumstances wherein an Agent is 
slain "in the scope of FBI employment, " the propriety of the actions 
must be adjudicated internally prior to the presentation of the FBI 
Memorial Star. 

**EffDte: 04/25/2001 MCRT#: 1096 Div : D3 Cav: SecCls: 



5-24.2 Qualifying Criteria for Law Enforcement Personnel 



(1) FBI Medal of Valor 



SENSITIVE 

48 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



(a) Exceptional (extreme) act of heroism. 

(b) Voluntary risk of personal safety and life. 

(c) Act occurs in the direct line of duty and/or 
within scope of employment while detailed to or working with the FBI 
in an investigative capacity under Bureau direction and in the face of 
a criminal adversary (ies) . 

(d) Resolution and fortitude are of such a degree as 
to overcome several obstacles to neutralize a significant life- 
threatening crisis. 

(2) FBI Shield of Bravery 

(a) Brave and courageous acts occurring in the 
direct line of duty and/or within scope of employment while detailed 
to or working with the FBI in an investigative capacity under Bureau 
direction. 

(b) Voluntary risks in hazardous duties connected to 
task force or undercover operations, or grave situations and/or crisis 
confrontations associated with the highest priority cases of the FBI. 

(c) Performance occurs on duty and includes actions 
in connection with a high-priority police cooperation matter or 
organized crime penetration. (For example, involving lead hostage 
negotiators | or | undercover roles, continuously exposed to hostile, 
dangerous individuals.) 

(3) FBI Medal for Meritorious Achievement 

(a) Brave and courageous acts occurring in the 
direct line of duty and/or within the scope of employment while 
detailed to or working with the FBI in an investigative capacity under 
Bureau direction or voluntary risks in hazardous duties which are not 
at a level to justify the FBI Shield of Bravery, but are of such • 
magnitude that a medal is appropriate recognition. 

(b) A decisive, exemplary act that results in the 
protection of life (lives) or the direct saving of life (lives) in 
severe jeopardy. 

(c) The recipient need not be in any risk of danger 
to his/her life or personal safety. 

(4) FBI Star - Serious injury sustained in the direct 
line of duty from a physical confrontation with a criminal 
adversary (ies) , or by a device for purposes of ambush while detailed 
to or working on an FBI investigation under Bureau direction. 

(5) FBI Memorial Star - Death in the line of duty as the 
direct result of an adversarial action; loss of life in the 
performance of a law enforcement duty; and when death occurs in the 
face of a criminal adversary (ies) while detailed to or working with 
FBI investigative matters under Bureau direction. 

SENSITIVE 

49 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



"EffDte: 04/21/1999 MCRT#: 875 Div : D3 Cav: SecCls: 



5-24.3 Nomination Procedures 



(1) | Nominations for honorary medals are to be submitted on 
Form FD-255a within a reasonable time period after the occurrence of 
the act, deed, or service to be honored. If more than one year has 
lapsed since the incident occurred, the field or Headquarters head of 
office must specifically address the reasons why more timely 
recognition was not sought. 

Note: Effective December 31, 1999, medal recommendations based on 
events that occurred prior to 1989 will no longer be accepted. | 

(2) | The FBI Memorial Star is intended to be presented to 
the primary next of kin as soon as possible after the interments of 
Special Agents or federal, state, or local law enforcement personnel 
killed in the line of duty or in the performance of a law enforcement 
duty. | 

(3) | Any individual having personal knowledge of an act, 
deed, or service believed to merit an honorary medal may submit a 
statement of facts to a field or Headquarters head of office. Each 
head of office is required to PERSONALLY screen the nomination and 
include comments concerning the specifics of the event and employees' 
performance in terms of criteria for the medal (s) being recommended, 
and submit it, by Form FD-255a, to the' Performance, Recognition and 
Awards Unit (PRAU) . A division head should also comment negatively if 
he/she believes the medals' criteria were not met. It is crucial that 
appropriate supporting documents, e.g., administrative inquiry reports 
when an event involved an Agent's use of his/her weapon, newspaper 
clippings regarding the event, and the like are attached to the 
recommendation. | 

I I (4) | Recommendations of medals for federal, state, and 

local law enforcement personnel should be made by the FBI 
office/division head where the activity warranting the medal took 
place and must also contain the concurrence of the head of the 
employing agency. 

I I (5) | The FD-255a should be submitted to the PRAU, 

I | Administrative Services Division. | 

I | (6) | In the interest of timeliness when recommendations are 

| made for the FBI Memorial Star, immediate | electronic communication 
| (EC) | may be submitted to the PRAU. The | EC | should include a succinct 

description of the circumstances wherein an Agent or law enforcement 

employee was killed. 

*.*EffDte: 04/21/1999 MCRT#: 875 Div: D3 Cav: SecCls: 



SENSITIVE 

50 



SENSITIVE 
Manl-ID: MA0PP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



| 5-24.4 |FBIHQ Approval Process (Moved from 5-24.7)| 



|A panel, chaired by the Assistant Director of the 
Administrative Services Division (ASD) and consisting of two Special 

Agents in Charge and two Special Agents, is convened as often as 
necessary to review medal nominations and make recommendations to the 
Deputy Director. Representatives of the Employee Assistance Unit, 
Shooting Incident Review Group, and the PRAU are also present to 
assist the voting members of the panel. The criteria for the Memorial 
Star, and in some cases, the FBI Star, are sufficiently clear to allow 
for the submission of a recommendation by the ASD without convening a 
panel . | 



^EffDte: 04/21/1999 MCRT#: 875 Div : D3 Cav : SecCls: 



| 5-24.5 (Presentation of Medals (Moved from 5-24.6)| 



(1) The FBI Memorial Star will be presented by the Director 
or his personally designated representative to the primary next of 
kin. | The order of precedence to establish the primary next of kin as 
surviving spouse, eldest child, father or mother, eldest sibling, or 
eldest grandchild is in accordance with the manner prescribed in the 
Department of Army regulations governing posthumous awards and 
decorations. | 

(2) [The FBI Medal of Valor, Shield of Bravery, Medal for 
Meritorious Achievement, and FBI Star are normally presented by the 
head of the office to which the recipient is assigned in a suitable 
ceremonial setting. | 

(3). | Upon approval of each medal, the submitting office will 
be advised to plan a presentation ceremony and coordinate with the 
PRAU to ensure that the medal is appropriately inscribed and forwarded 
to the office in time for the event. | 



**EffDte: 04/21/1999 MCRT#: 875 Div: D3- Cav: SecCls: 

15-24.6 | Moved to 5-24.5| 

**EffDte: 04/21/1999 MCRT#: 875 Div: D3PA Cav: SecCls: 



SENSITIVE 

51 



SENSITIVE 
Manl-ID: MftOPPl MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



5-24.7 |Moved to 5-24.4| 

**EffDte: 04/21/1999 MCRT#: 875 Div : D3 Cav : SecCls: 

5-25 DIRECTOR'S ANNUAL AWARDS FOR EXCELLENCE 



The Director's Annual Awards for Excellence offer the 
Director and other FBI officials the opportunity to recognize, in a 
public ceremony, Bureau employees for their outstanding contributions 
and exceptional service to the FBI and its mission. There are 17 
categories of awards, and to the extent the quality of the award 
nominees warrant, the opportunity exists to present more than one 
award per category. Also, more than one employee will be eligible for 
consideration to receive one award, e.g., a group award. A two-tiered 
system will be used with the first tier consisting of three awards. 
The second tier will be only slightly lower in significance and will 
consist of | 14 | awards. 

**EffDte: 07/19/2002 MCRT#: 1229 Div: D3 Cav: SecCls: 



5-25.1 First Tier 



(1) The Director's Annual Award for Excellence in 
. Management 

(a) Description: This award is designed for someone 
in a supervisory position, not necessarily a Special Agent Supervisor, 
and is one of the three highest awards the Director can bestow. 

(b) Criteria: The nominee must have demonstrated 
outstanding leadership and have made extraordinary contributions or 
achievements in the improvement of operational or program 
effectiveness, efficiency or productivity; have reduced or eliminated 
costs through innovative or special managerial or administrative 
efforts and initiatives; or have benefited the FBI through the 
reduction or elimination of fraud, waste, mismanagement or abuse. 

(2) The Director's Annual Award for Excellence in 
Investigation 

(a) Description: This award is designed for someone 
who has made significant contributions to an investigation and is one 
of the three highest awards the Director can bestow. 

(b) Criteria: The nominee must have achieved major 
accomplishments in an investigation (s) and demonstrated extraordinary 

competence in complicated, long-term, and/or sophisticated cases of 

SENSITIVE 

52 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



major significance. 

(3) The Director's Annual Award for Excellence in 
Investigative Support 

(a) Description: This award is designed for someone 
I in a support | capacity, with eligibility extended to both support 

| employees and Agents, | and is one of the three highest awards the 
Director can bestow. 

(b) Criteria: The nominee must have demonstrated 
exceptional motivation, initiative, and performance in the support of 
investigative efforts and/or displayed extraordinary achievements that 
overcame unusual difficulties or unique situations of great importance 
to the mission of the FBI. 

**EffDte: 02/29/1996 MCRT#: 495 Div : D3 Cav: SecCls: 



5-25.2 Second Tier 



(1) The Director's Award for Distinguished Service to the 
Law Enforcement Community 

(a) Description: This award is designed for someone 
who contributed to better relations among law enforcement and/or 
governmental agencies . 

(b) Criteria: The nominee must have demonstrated an 
exceptional ability to work with outside agencies, resolve 
difficulties and differences, and achieved significant results through 
coordinated law enforcement and/or governmental agency efforts. 

(2) The Director's Award for Information Management or 
Technical/Scientific Advancement 

(a) Description: This award is designed for someone 
who develops law enforcement techniques in the area of information 
management, technical services, or scientific advancement. 

(b) Criteria: The nominee must have made 
outstanding achievements in the area of information management, 
technical services, or scientific advancement that significantly 
contributed to the mission of the law enforcement community or 
resolving a case of major importance. 

(3) The Director's Award for Outstanding Criminal 
Investigation 

(a) Description: This award is designed for someone 
involved in a criminal investigation (s) of a significant nature. 

(b) Criteria: The nominee must have demonstrated 

SENSITIVE 

53 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



extraordinary ingenuity, initiative, and competence in overcoming 
serious obstacles and. achieved significant results in a complex 
criminal investigation (s) of major importance. 

(4) The Director's Award for Outstanding National 
Security Investigation 

(a) Description: This award is designed for someone 
who is involved in a National Security investigation of a significant 
nature. 

(b) Criteria: The nominee must have demonstrated 
extraordinary ingenuity, initiative, and competence in overcoming 
serious obstacles and achieved significant results in a National 
Security investigation (s) of major importance. 

(5) The Director's Award for Outstanding Counterterrorism 
Investigation. 

(a) Description: This award is designed for someone 
who is involved in a counterterrorism investigation of a significant 
nature. 

(b) Criteria: The nominee must have demonstrated 
extraordinary ingenuity, initiative, and competence in overcoming 
serious obstacles and achieved significant results in a 
counterterrorism investigation (s ) of major importance. 

(6) The Director's Award for Distinguished Service by a 
Support Employee 

(a) Description: This award is designed for a 
support employee who has made exceptional contributions to the FBI. 

(b) . Criteria: The nominee must have demonstrated 
outstanding motivation, initiative, and performance in support of the 
FBI's mission and/or displayed significant achievements that overcame 
unusual difficulties or unique situations. 



Service 



(7) The Director's Award for Sustained Distinguished 



(a) Description: This award is designed for someone 
who has contributed to the FBI for an extended period of time, an 
"unsung hero" award. 

(b) Criteria: A nominee in this category ideally 
will have demonstrated significant contributions to the FBI over a 
period. of 20 years or longer. Service of less than 20 years will be 
considered relative to the candidate's potential length of career 
service, scope of accomplishment, and eligibility under other award 
categories. The contributions on a single project or investigation 
may not be sufficiently significant to justify a Director's award. 
However, the totality of their service to the FBI warrants special 
recognition. 



SENSITIVE 

54 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



(8) The Director's Award for Distinguished Service by a 
New Employee 

(a) Description: This award is designed for someone 
■who significantly contributes to the FBI with less than five years in 

the FBI and is to serve as an incentive and role model for all 
employees, especially new employees. This is a type of "Rookie of the 
Year" award. 

(b) Criteria: The nominee must have demonstrated 
exceptional ability and resourcefulness to overcome obstacles in light 
of limited experience that significantly contributed to fulfilling the 
FBI's goals. 

(9) The Director's Award for Exceptional Public Service 

(a) Description: This award is designed for an 
individual or organization outside of the FBI who contributed to the 
FBI's mission, a "public service" award. 

(b) Criteria: The nominee must have demonstrated 
great unselfishness and public consciousness in assisting the FBI in 
achieving exceptional results. 

(10) The Director's Award for Equal Employment 
Opportunity 

(a) Description: This award is designed to 
recognize the most significant contribution (s) to the- Equal Employment 
Opportunity (EEO) Program. 

(b) Criteria: This award is not restricted to EEO 
Program officials. A nomination may be for any manager or employee 
who has made significant contributions to the FBI's EEO Program. 
These contributions could be in the areas of leadership, training, 
recruitment, conciliation, or any other activity that enhances 
employment opportunities for women and minorities including Blacks, 
Hispanics, Native Americans and Asian Americans within the FBI. 
Consideration should be given for accomplishment (s ) in the following 
area (s) : 

1. Performance of a special service beyond the 
normal job requirements which results in significant improvement and 
effectiveness of EEO Program operations. 

2. Development and implementation of a program 
or activity which greatly improves public understanding of the FBI's 
EEO Program and the Agency mission. 

3. Development and implementation of a program 
or activity which greatly improves employees ' understanding of the 
FBI's EEO Program and the Agency mission. 

4. Performance of a single or continuing act 
which clearly strengthens the effectiveness of some aspect of the EEO 
process. 

SENSITIVE 

55 



SENSITIVE 



-nx-io: Haopp, ^ 0F ^ ^^ ^ ^^ ^ ^ 



activities and programs whiS addressed n the implementation of EE0 
of FBI employees, and contributes to the f t "^ 3nd con ^ns 

harmony and cohesiveness within the FBI wSf"^?' Und - St ^ing, 

activities that enhance 'the*?™ 11°'^^ acco -Pl^hment s or 



ice the EEO Program 



especially innovative/or SS^iov^ ^^ EE ° Pr0gram that " e 
excepts (e.g., . new recruiSe^Lt i ^"SSX^^t,. 

' Disabled ^See^/b^ ^^ * 

to the employee w^^ha^Sder^t^nd- ^^ 1S . lntended to *» given 
employees, or a disabled employee If 9 SSrV1Ce to disabled 
warrants recognition. empl °y ee w ho S e above-average performance 

services as reoru^nTlZloUelTTriliT "** ^ rSCeived f ° r Such 
accommodations or eguinment f^! V? dlng services, 

ernployee may be rec^nKd for his/I ^ ei ^ l0 ^ e ^ «, a disabled 
face of formidable obstacfef exemplary performance in the 

1 I d2) | The Director's Award for Special Achievement 

Special Agent or iuLoTt^TolTe ^Tt* ***** iS d6Signed f « a 

of expertise or in a foreign serviS e ^lled in a specific area 

achievements do not fit other ~? assignment, and whose 

other categories of the Director's Awards. 

extraordinary initiltiv^ngenuitv 6 T^T "^ haVe d ™strated 
his/her "area of expertise T^ ^ 1106 and Performance in 
specialization that enhances the miL^n 0?^%^^ " ^ 

I d3) I The Thomas E. DuHadway Humanitarian Award 

recognize Bureau imploSslSt'best™ 3 T^ " dSSigned to 
Director DuHadway' s con „ ", ■ ™plify former Assistant 

through Peraona/crisea, «J«S of 'S^ 111111 ? 11 ^ 8 t0 ^ ° the " 
or religion, with no expectationTof P^Sal^*- ^ ^ raCe ' Se * 

or personal gam or recognition. 

(b) Criteria: 

1. Nominee must be an employee of the FBI. 

2. Nominee has responded to the needs of a 



SENSITIVE 

56 



SENSITIVE 
Manl-ID: MA0PP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



fellow FBI employee or the employee's family with an unqualified 
willingness to help the employee through a time of personal or family 
crisis without regard for their position, age, race, sex or religion. 

3. The nominee volunteered time to help a 
member of the FBI family solve a personal problem or unsolicited 
assistance of a positive nature that aided the employee or their 
family. 

4. The employee's contributions or assistance 
had a significant, positive effect on the resolution of the personal 
crisis involved and/or otherwise is clearly recognizable as an action 
which others should seek to emulate in the spirit demonstrated by 
former Assistant Director DuHadway. 

| (14) | The Manuel J. Gonzalez Ethics Award 

(a) Description: This award is designed to 
recognize Bureau employees who best embody former Assistant Director 
Gonzalez's example of unwavering ethical standards, professional 
ideals, and reputation for organizational integrity. 



(b) Criteria: 

1. Nominee must be an employee of the FBI. 

2. Eligibility extends to three qualifying 
forms of ethical display. One of the following, or combination 
thereof, will be deemed suitable: 

a. Nominee's FBI career has been ' 
distinguished by his/her extraordinary commitment to the FBI's code of 
conduct in both professional and private life. 

AND/ OR 

b. Nominee has demonstrated an 
extraordinary sense of ethics in overcoming a significant dilemma or 
withstanding a specific crisis as it relates to his/her official FBI 
duties or employment with the FBI. 

AND/OR 

c. Through nominee's display of ethical 
standards in a specific instance, public trust in the FBI, or law 
enforcement in general, has been markedly enhanced or fortified. 

3. Nominee has significantly improved the FBI's 
internal ethics or standards of conduct program through exceptional 
individual effort, contribution, or example. 

4. Nominee has substantially enhanced the 
federal government's Standards of Ethical Conduct program through 
exceptional individual effort, contribution, or example. 



SENSITIVE 

57 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



5. Nominee has personified the FBI's Core 
Values of rigorous obedience to the Constitution, respect for the 
dignity of all; compassion; fairness, and uncompromising personal and 
institutional integrity through either sustained outstanding 
performance of day-to-day duties or special acts. 

6. Nominee has substantially improved the 
public's perception of the FBI's commitment to individual and 
institutional integrity through - exceptional individual effort or 
contributions in the community. 

**EffDte: 07/19/2002 MCRT#: 1229 Div : D3 Cav: SecCls: 



5-25.3 Awards 



The first-tier awards will consist of a $5,000 cash award 
and a noncash award, i.e., plague, statue, certificate, etc. The 
second-tier awards will consist of a $3,000 cash award and a noncash 
| award. | (NOTE: Nonwork-related performance recognized under the EEO 
| category, e.g., community services, will be recognized with an award 
| device only. Work-related performance in this category will be 
I recognized with a cash award.) | Provided that the size of a group 
receiving one award, e.g., a group award, is not excessive, each 
member of the group will receive the full cash amount of the award. 
If the size of the group is deemed excessive, the selection panel 
will make a recommendation on the size of the award for each member 
of the group, based on what is reasonable and the circumstances at 
hand. A noncash award will be presented for the Thomas E. DuHadway 
Humanitarian Award and the Manuel J. Gonzalez Ethics Award; however, 
in keeping with the nature of these awards, there will be no 
accompanying monetary recognition. 

**EffDte: ' 01/29/1999 MCRT#: 855 Div: D3 Cav: SecCls: 



5-25.4 Nominations 



Nominations will be made by the heads of FBI field and 
FBIHQ divisions/offices. Each nomination must be submitted via a 
cover page which contains the personal endorsement of the 
division/office head. Nominations arising from investigative work 
must also be endorsed by the appropriate United States Attorney or 
responsible department. Where participation in an investigation is 
the primary basis for a nomination, the strongest background and 
support can be derived from cases which have been adjudicated through 
the initial trial phase. However, in recognition of the delays which 
are inevitable in bringing some cases to trial, nominators should, at 
a minimum, carefully consider and include a brief assessment of the 
expected outcomes for nominations supported by investigations which 
have yet to be adjudicated. 

SENSITIVE 

58 



SENSITIVE 
Manl-ID: MAOPP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



(1) When an of f ice- nominates an employee from another FBI 
division or field office, the nominating office must include a brief 
statement noting concurrence from the nominee's division/office head. 
Nominators are urged to consider all well-qualified individuals in 
order to contribute toward a proper representation of employees at 
all levels in both the support and Agent career paths. 

(2) Division/office heads may submit a limit of one 
nomination for each category. Nominations shall be individually 
typed on plain bond paper, single-spaced, and must not exceed five 
pages in length. All pages must be headed with the name of the 
award, the nominee's official Bureau name and title, Social Security 
Number, grade, and office of assignment. 

(3) A one paragraph synopsis of the achievement ( s) upon 
which the nomination is based must be included. The synopsis should 
be concise, descriptive, and fully outline the outstanding 
achievement (s ) related to the award for which the employee is 
nominated. It should be written with the assumption that the nominee 
will be selected for the award,, and the paragraph will appear in 
briefing material and/or an awards program booklet for public 
dissemination. 

(4) Newspaper articles and/or other forms of supporting 
material may be submitted; however, the selection panel reserves the 
right to not review this material in their deliberations dependent 
upon the overall, volume of information received. 

| (5) Nominees must have received | a Meets Expectations 

| rating | on their last Performance Appraisal Report. Ordinarily, an 
employee who is the subject of a pending administrative inquiry which 
could result in disciplinary action should not be recommended for an 
award. 

(6) Submit all nominations to the Performance, 
| Recognition and Awards Unit (PRAU) , [Administrative Services | 
Division, FBIHQ, except the following: 

(a) Nominations from Legal Attache Offices are to 

| be forwarded to the | Office of International Operations | for initial 
screening and approval before submission to the PRAU. 

(b) Nominations containing details of national 
security investigation (s ) /matter (s) must be forwarded to the Deputy 

| Assistant Director , | Counterintelligence | Division, Room 4012, FBIHQ, 
for preliminary review. 

**EffDte: 07/19/2002 MCRT#: 1229 Div : D3 Cav: Seeds : 



5-25.5 Selection Process 



SENSITIVE 

59 



SENSITIVE 
Manl-ID: MA0PP1 MANUAL OF ADMIN OPERATIONS AND PROCEDURES PART 1 



An awards selection panel composed of representatives, 
both Agent and support, of FBI Headquarters and the field will be 
convened by the Assistant Director of the | Administrative Services | 
Division to review the nominations and make final recommendations to 
the Director. Those nominated for first-tier awards will 
automatically be considered for second-tier awards should they not be 
selected for a first-tier award. Likewise, those nominated for 
second-tier awards will automatically be considered for a first-tier 
award. Nominees will also be eligible for consideration in other 
categories within the same tier if they meet the criteria of the 
respective category. The final decision will be made by the Director 
based on the recommendations made by the selection panel. 

**EffDte: 07/19/2002 MCRT#: 1229 Div : D3 Cav: SecCls: 



5-25.6 Ceremony 



An annual awards ceremony will be held in the Bonaparte 
Auditorium in the J. Edgar Hoover F.B.I. Building, followed by a 
reception in the recipients' honor. The Director will preside over 
the ceremony which will be attended by representatives of the 
recipients' office of assignment and FBI executives. Recipients and 
one immediate family member each will attend the ceremony on 
reimbursable travel expenses; however, the recipients will be allowed 
to invite | any | other | family members, | guests, | and Bureau employees of 
their choosing. | 

**EffDte: 02/29/1996 MCRT#: 495 Div: D3 Cav: SecCls: 



************************************* END OF REPORT ***************************** 



SENSITIVE 

60